SUMMARY OF JOB FUNCTION

Plans, administers, installs, maintains, designs, and coordinates Client Servers Security, Networks Security, Telecom, Central Computing operations, and security measures.

ESSENTIAL DUTIES & RESPONSIBILITIES

· Monitors performance of production systems and ensures 24x7X365 availability to our customers; acts as primary liaison between Client IT and third-party vendors.

· Installs, configures, tunes, maintains, troubleshoots, and administers security updates and patches to ours systems and servers in both physical and virtual environments.

· Designs, installs, configures, tunes, maintains, troubleshoots, and administers components and accounts within the Microsoft Azure cloud.

· Maintains key performance indicators, analyzes systems performance, identifies corrective action, designs and reviews solutions with infrastructure Manager, tests and implements security solutions.

· Leads, plans, coordinates and executes necessary IT engineering efforts and upgrades/updates to core security infrastructure servers and systems.

· Ensures only allowed devices are connected to the network using the Cisco Identity Services Engine (ISE) solution to register and allow only Client and known BYOD devices.

· Installs, Configures, and maintains servers, routers, switches, and firewalls as needed with an emphasis on cybersecurity, reliability, and performance.

· Consults with customers to capture security business requirements, proposes solutions and leads projects delivering the agreed solution.

· Audits and ensures backups and restores are being performed by datacenter personnel as required; recommends and/or takes corrective action as appropriate.

· Coordinates and performs security restore operations as the business requires.

· Ensures updates to network software applications are tested and implemented according to policies; ensure updates are functioning properly.

· Provides administration, troubleshooting, and support for the hosted IP-based phone system.

· Develops, documents and maintains Disaster Recovery procedures and maintains current IT’s DRP Manual; conducts training and hands-on drills with the IT Team and hosting vendors.

· Participates in the IT on-call roster.

· Ensures adequate knowledge and continuous learning by attending industry training and seminars.

OTHER RESPONSIBILITIES

· Maintain complete and open lines of communication with other personnel, functions, or departments to facilitate operations and interaction in the organization.

· Keep supervisor informed of status and progress, ensuring that regular and periodic communication takes place.

· Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and keeping abreast of industry trends and related compliance issues within the area of responsibilities.

· Maintain professional conduct, attendance, and high ethical standards in the work place, complying with company’s policies and procedures.

· Fulfill mandatory training requirements applicable for department and job duties as appropriate.

· Perform other duties and responsibilities as required or requested by supervisor or Management.

· Professional/Technical Capability – Perform specific tasks/phases of work with moderate complexity (applying established process, past business cases and expertise from education) in a stable manner.

· Learning initiative/ Adaptability – Learn work process and gain work knowledge through real work experience.

· Process Efficiency – Work process improvement on day-to-day operations/assignments.

· Policy Compliance – Follow all company and operational policies and procedures.

· Analyzes and recommends security controls and procedures in business processes related to use of information systems and assets, and monitors for compliance.

· Experience should include security policy development, security education, network penetration testing, application vulnerability assessments, risk analysis and compliance testing.

· Strong experience in standard Enterprise Network Firewalls and Firewall services (IPS/AMP/ACP/VPN technologies)

· Minimum 2 to 4 years’ experience with Cisco ISE platform.

· Minimum 2 to 4 years’ experience Pen testing with Kali or other platform.

· Minimum 2 to 4 years’ experience with Public and Private Cloud infrastructure security (VMware, GCP, Azure, Aws)

· Troubleshooting security and network problems

· Responding to all system and/or network security breaches

· Develop and publish Information Security policies, procedures, standards and guidelines based on knowledge of best practices and compliance requirements.

· Works with technical operations, software development and service desk groups to assure compliance

· Assists with securing system configurations and installing security tools.

· Coordinate and execute IT security projects.

· Participates in the development of strategies to comply with privacy, risk management, and access control.

· Provides information assurance support for the development and implementation of security architectures to meet new and evolving security requirements.

· Assists in the performance of vulnerability assessments.

· Performs other duties as assigned by the appropriate administrator.

· Required to attend scheduled shift during regular business hours as mandated

· Applies security software patches, and assists in capacity expansions.

· Updates incident and change management records

· Familiar with ITIL concepts such as Incident, Change, and Problem Management

· Communication & Interpersonal Skills – Accurate and timely reporting/ communication/ consultation to supervisor.

· CSR Compliance – Exhibit Leadership & Commitment to Company CSR Policies; support and actively participate in ensuring your actions comply with site CSR policies procedures, and identified best practices.

Alava Consulting

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