AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, La. This non-exempt position will have responsibility within the IT department for maintaining system and storage availability and reporting on the same. The system administrator will be responsible for assisting in the operations, maintenance, and support of all company server and storage equipment to include servers, SAN, NAS, software, and hardware. This position will collaborate closely with other members of the IT department to include but not limited to PC technicians, developers, network administrators, system administrators, storage administrators, and security administrators.

Relevant education and/or certification in Information Technology field or equivalent experience
Minimum of three years’ experience in server and storage maintenance and configuration
Proficiency using PowerShell or other scripting languages
Exceptional knowledge of cloud service providers such as Azure or AWS
Exceptional knowledge of Application virtualization and VDI
Exceptional knowledge of LAN/WAN and wireless technology
Exceptional knowledge of network protocols, operating systems, and concepts
Experience supporting enterprise level server equipment
Excellent written and verbal communication skills
Excellent organizational and time-management skills
Customer-service orientation and attitude
Creative thinking, self-direction, and initiative
Ability to thrive in dynamic and high-pressure environment
Install, configure, test, maintain, monitor, and troubleshoot all server hardware
Install and troubleshoot existing and new network and server configurations
Implement server and storage upgrades, replacements, and enhancements
Maintain server and storage documentation and drawings
Monitor server and storage availability and maintain uptime across all AMERISAFE networks
Respond to service requests to diagnose and correct equipment failure and malfunctions and replace or repair equipment
Serve as a role model for diversity and inclusion, supporting the AMERISAFE pillars
Support Helpdesk personnel as necessary to maintain systems uptime
Additional duties as assigned

AMERISAFE, Inc.

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System Administrator