With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Responsibilities

Independently manage assigned Third Party Administrator (TPA) relationships
Address and resolve TPA performance issues in coordination with internal partners (Stat Reporting, Finance, Claims Finance, DQ, Claims IT, Underwriting, Claims, Legal)
Collaborate with internal partners to identify and address process gaps or potential efficiencies
Manage day to day issues and inquiries from our TPAs and internal partners
Complete comprehensive due diligence reviews of potential new TPAs
Complete multi-step onboarding process of new TPAs
Participate in projects as requested
Complete annual TPA reviews, PWC testing and other key initiatives for assigned TPAs
Mentor and train new team members
Other duties as assigned

Key Competencies

Strong communication skills, both verbal and written
Ability to effectively prioritize multiple responsibilities
Detail and results-oriented
Team oriented
Ability to problem solve

Required Education And Experience

Bachelor’s degree
Minimum 7 years Insurance Claims experience
Minimum 7 years TPA knowledge

Preferred Technical Skills

Competent with Excel, Word, PDF and PowerPoint

For individuals assigned or hired to work in California, Colorado, Hawaii, Jersey City, NJ; New York State; and/or Washington State, the base salary range is listed below. This range is as of the time of posting. Position is incentive eligible.

$79,900 - $107,900/year

Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above range may be modified in the future
Click here to learn more on available benefits

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

Arch Capital Group Ltd.

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