USC OR GC ONLY No C2C
Local to Orlando Florida
Cisco Experience is must
The Tier 4 ACC Engineer is the top-level support tier in the ACC for a complex global network. Focus area of this position is primarily on WAN infrastructure; but the candidate is expected to have additional general strengths with LAN/MAN based Cisco & Juniper routing and switching, Palo Alto firewalls, Arista switches, and Cisco and Aruba wireless technologies. The responsibilities of this position often exist in engineering or architecture teams. This position will partner with those teams to ensure seamless integration into the production environment and the support structure. This function will be engaged at times to participate in incidents that have exceeded the ability of Tier 3 to resolve. The scope of this position spans the data network, wireless devices and numerous applications. A strong understanding of monitoring tools and techniques is required.
Three or more of the following certifications strongly preferred CCIE, RCSP, CCDP, ACSP, ACMP
Experience with Network and/or application Architecture & Engineering with expert level knowledge
Strong expertise in EIGRP, BGP, IS-IS, OSPF, IOS, IOS-XR, IOS-XE and NX-OS based systems, MPLS VPN, IPSec VPN, QoS, Multicast, carrier circuits and related termination equipment
Solid background in common network technologies including Cisco Nexus, F5 LTM & GTM, Juniper & Palo Alto firewalls
Background in data center technologies such as: Cisco HSRP, Cisco VRF Lite, Cisco VPC, Cisco LACP, Cisco Fabric Path, Zone Security, VxLan
Expert knowledge of TCP/IP network routing and switching
Expert knowledge of packet capture methodologies, tools and analysis
Strong understanding of application communication methodologies
10 years or more combined experience in operational and engineering roles
High level of confidence and competence communicating on bridges
Familiarity and/or experience with Splunk, Forward Networks, DNAC, SevOne, Service Now, or comparable incident management tool, Change Management methodologies and control processes methodologies, support of hybrid MS and Apple environments, baseline cloud terminology for AWS/GCP/Azure, MCN

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