Job Description

Summary/Objective

Reporting to the IT Director, the Microsoft System Administrator is responsible for maintaining, supporting, and enhancing the Microsoft 365 (M365) environment, including SharePoint, Teams, Power Apps, and related products. This position is responsible for installing and administering various cloud and on-premise IT systems as needed. Additionally, the role involves project management and business analytics duties, which are important for effectively driving and supporting IT projects and analyzing business needs.

Essential Functions

Administer the M365 environment, including SharePoint, Teams, and other enterprise solutions
Administer SharePoint sites, including the creation, configuration, and management of sites, lists, libraries, web parts, permissions, and data governance policies
Install, maintain, and administer new and existing software, servers, and applications as needed
Coordinate and contribute to IT projects related to the M365 environment, including planning, execution, and reporting
Resolve technical issues through research, log analysis, and advanced troubleshooting
Produce M365 reports and dashboards to track usage, performance, and other key metrics
Provide support across various IT roles, including Desktop Support, System Administration, Network Administration, and Systems Management, to ensure consistent coverage during absences or peak times

Responsibilities & Duties

Work with IT management to coordinate and deploy M365 roadmap releases and new functionality of M365 apps
Function as a technical escalation resource for IT team members, providing guidance and support for complex issues
Monitor system data to support continuous improvement and security initiatives
Coordinate IT projects, ensuring timely delivery, adherence to scope, and alignment with business goals
Conduct business analysis to gather and document requirements, ensuring IT solutions align with business needs and objectives
Collaborate with team members to develop and maintain training materials and documentation
Engage with outside resources as needed to support overall technology delivery and support
Monitor IT Service Desk for escalated tickets
Perform other duties as assigned

This job description is not designed to cover or contain a comprehensive listing of essential functions or responsibilities that are required of the employee for this job. Essential functions and responsibilities and activities may change at any time with or without notice.

Job requirements

Education & Experience

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience
Minimum of 3 years of experience in managing and supporting Microsoft 365 environments with a focus on SharePoint, Teams, and PowerApps
Microsoft Certified SharePoint Administrator (preferred), Microsoft Certified Microsoft 365 Administrator
Project Management Professional (PMP) certification or similar project management experience is highly desirable
Experience in business analysis, including requirements gathering and process documentation
Experience with PowerShell scripting, Power Automate, and Power BI
Experience with reporting and dashboard tools within the M365 ecosystem
Must have ability to work evenings and weekends on a regular basis
Self-motivated and constant learner
Excellent problem-solving ability and strategic thinking skills
Strong team player

Travel

Minimal overnight and out-of-state travel may be required for this role.

Work Environment

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This position requires the ability to lift IT related items including monitors, servers, computers, etc., as well as the ability to run cable and setup work areas.

Position Type & Expected Hours of Work

This is a full-time, exempt position. Days and hours of work are primarily Monday through Friday 8:00 a.m. to 5 p.m., but evening and weekend work is expected. Some flexibility in hours is allowed based on management’s approval. The ability to work remotely on a limited basis is based on management’s approval.

Job Compensation & Benefits

Through our competitive compensation and benefits program, we seek to attract, retain and motivate a high-performing and increasingly diverse Associate population. Our compensation and benefit structure is comprised of many factors, including but not limited the size of our Firm, our financial position, the industry, business objectives, market salary information, benchmark pay levels and practices against the respective peer group (to ensure equal pay for equal work, with allowable pay differences based on factors not prohibited by law), and unique circumstances of the Firm that are subject to change.

Compensation

Minimum: $85,000 - Maximum: $120,000

Benefits

Competitive Salary
Employer Paid Medical, Short-Term Disability, Accident, Life and AD&D Insurance
Dental & Vision Insurance
Unlimited PTO
Firm-Paid Holidays, Including an Extended Winter Break
Safe Harbor 401k Plan
Generous Employer HSA Contributions
Employer Paid Professional Dues, Licenses/Renewals
Continuing Education Resources
Family Planning Assistance Program and Paid Parental Leave

CWA has consistently been recognized from rating services and publications such as:

INSIDE Public Accounting - Top 100 Firms (2022, 2023, 2024)
Top Workplaces - Financial Services (2024)
Top Workplaces - Culture Excellence (2024)
Accounting Today - Top Firm by AUM (2024)
USA Today - Top Workplaces (2024)
Accounting Today - Top 100 Firms (2022, 2023)
Forbes America's Best Tax & Accounting Firms (2022, 2023)
INSIDE Public Accounting - Top 100 Fastest Growing Firms (2022)
Dallas Morning News - Top Workplace (2022, 2023)
Accounting Today - Beyond Top 100: Firms to Watch (2020)
Accounting Today - Regional Leaders Top Firms (2012, 2015, 2016, 2018, 2020)
INSIDE Public Accounting - Beyond the Top 100 (2015, 2016, 2018, 2020)
INSIDE Public Accounting - Top 200 Firms (2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020)
Dallas Business Journal - Top Accounting Firms (2018)
Dallas Business Journal - Largest North Texas Accounting Firms (2011, 2012, 2013, 2014, 2015)
Dallas Business Journal - Top Ranked North Texas Wealth Management Firms (2011, 2012, 2013, 2014, 2015)

Cain Watters & Associates

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Microsoft System Administrator