Job Description

JOB POSTING

JOB TITLE: CHIEF INFORMATION OFFICER (CIO)

DEPARTMENT: INFORMATION TECHNOLOGY

EMPLOYMENT TYPE: FULL-TIME/EXEMPT

UNION/NON-UNION: NON-UNION

The Chief Information Officer (CIO) is responsible for planning, directing, managing, and overseeing the City’s Information Technology (IT) initiatives in support of the City’s operations. The incumbent is required to perform all similar or related duties.

The CIO will provide vision and leadership in the development and implementation of IT initiatives and set and maintain IT policies and procedures for municipal employees.

We are an affirmative action/equal opportunity employer committed to promoting a multicultural work force, excellence in public service, and on-going mutual respect in our working relationships. We strongly encourage people of color, people with disabilities, LGBTQ+ individuals, bilingualists, and people from other underrepresented groups to apply for our open positions - recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service.

Responsibilities

Responsible for the planning and implementation of enterprise IT systems in support of municipal operations.
Sets and maintains Technology policies and procedures for municipal employees.
Oversees all aspects of the City’s information technology systems and core infrastructure including Public Safety.
Coordinates and conducts training and information sessions for individuals and groups on the proper application of information technology.
Prepares and administers an annual operating and capital budget.
Manages and oversees Technology grants including E-Rate process and programs.
Collaborates with Local, State and Federal agencies to find opportunities for efficient and cost-effective use of technology in Government.
Formulates or recommends program goals and develops plans for achieving short and long-range objectives.
Assists and oversees the personnel functions of the department, including recommending hiring, training, and disciplining of employees; Delegates to subordinates and holds them responsible for the performance of their work.
Keeps current with and applies innovative approaches from other communities and relevant advances in information and digital technology to devise a strategic plan for the IT Department based on the City’s mission & vision.
May periodically assist other departments in fulfilling public records request; periodically assists Human Resources with matters pertaining to employees, investigations, building security, training, etc.
Performs other related duties or tasks as required or necessary.

Qualifications

Master’s degree in Computer Science, business, or a closely related field.
Ten (10) or more years of related experience in Information Technology involving systems planning and implementation, development and operations, software development, project and financial management.
Preference for candidates with the following certifications: CompTIA security +, CISSP, CCNA, Microsoft enterprise or cloud certifications (i.e. MCSA).
Any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.
Expertise with Microsoft 365, Active Directory administration, Windows server administration, network support & design; web-based applications; Willingness and ability to learn new technologies and take on additional responsibilities as required by the position.
Excellent skill in information technology and related hardware, web-based applications, and all work-related software applications; Proficiency in regards to the effective usage of a wide variety of information technology systems. Must be able to trouble shoot information technology equipment and systems and perform routine maintenance and repairs. Knowledge of municipal operations and services.
Excellent interpersonal skills: ability to handle problems effectively in response to day-to-day crises in calm and professional manner; ability to communicate clearly, both orally and in writing; ability to work independently; ability to deal appropriately with City employees, City officials, vendors, and general public.
Solid organizational skills; Ability to maintain, manage, and organize records.

WORKING CONDITIONS

This is an office-based job in a dynamic municipal building. While performing the duties of this position, the incumbent is required to: interact and communicate frequently with the public, government officials, other staff members, and/or third parties transacting business with the City. Travel to other City locations is required. May periodically be required to attend meetings and other City related events beyond normal working hours (i.e City Council meetings).

Physical Requirements

Operates standard office equipment including computers and keyboards, at efficient speed; and move throughout the municipal office located in City Hall, and other municipal buildings as needed; Lifts/moves objects weighing up to 25 pounds; Some travel by vehicle to remote sites may be required.

DIRECT REPORTS

IT Support Specialist I & II

IT Business Analyst I

IT Public Safety Specialist

HOURS

Monday – Friday, 35 Hours per week

SALARY

$78,694.11 - $102,302.35

APPLICATION DEADLINE: Applications accepted until position is filled.

Company Description

The City of Pittsfield is the cultural, commercial, legal, and medical center of the Berkshires - a region renowned for its wonderful people, outstanding standard of living, beautiful landscapes, and the finest in cultural and recreational attractions.

We are an affirmative action/equal opportunity employer committed to promoting a multicultural work force, excellence in public service, and on-going mutual respect in our working relationships. Minorities are encouraged to apply.

We strongly encourage people of color, people with disabilities, LGBTQ+ community, and people from other underrepresented groups to apply for our open positions - recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service.

Benefits

Health Insurance
Dental Insurance
Life Insurance
Retirement Savings Plan
Up to 14 paid Holidays
Personal Days
Vacation Time
Earned Sick Leave
Employee Assistance Program
Tuition Reimbursement

City of Pittsfield

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Chief Information Officer (CIO)