Job Title: Chief Risk Officer

Position Location: Raleigh, NC. This position is not remote, candidate must live locally.

Your Impact

As Coastal's Chief Risk Officer, you will develop and implement strategic plans to mitigate risk while meeting member needs; and increase collection opportunities. As a highly visible key member of our Executive Leadership Team (ELT), you are a model of Coastal's culture and a critical integrator of the strategic vision. You will collaborate across business lines to address risk factors and build a culture of compliance across the organization.

As a key contributor to the Coastal team, your responsibilities will be:

Building an enterprise-wide risk management function that will deliver an exceptional member experience while appropriately mitigating risks, meet all compliance requirements, and satisfy Consumer Financial Protection Bureau (CFPB) requirements for large credit unions (greater than $10B in assets) in anticipation of future growth
Ensuring a robust disaster recovery protocol and business continuity plan
Building a strategic member account resolution plan that adjusts to trends, expands on payment solutions, increases our opportunities for early and late-stage collections and post-charge offs, and optimizes recovery while maintaining quality member service and supporting our growth goals
Owning portfolio loss forecasting for both shorter-term periods (upcoming month/quarter) and longer-range periods (upcoming calendar year and longer) and collaborating on the allocation of economic capital to optimize the risk portfolio of the Credit Union through business activities and risk transfer strategies
Building and leading a high-performing team by fostering a culture of collaboration, innovation, and accountability; ensuring staff is fully trained; mentoring and developing senior leaders; and providing guidance and support for professional growth and achievement of performance objectives
Driving continuous improvement initiatives across all operational areas to enhance efficiency, reduce costs, and improve service quality while establishing metrics to deepen member security and confidence

Interested? Here are the qualifications we need to see on your resume:

Experience

Twelve years of experience in leading and driving company-wide risk management, compliance, and fraud initiatives including collections functions
Five years of executive level leadership and management experience including strategy and execution
Experience in banking operations, payments, and financial services

Education

Related bachelor's degree or ten years' related work experience; advanced degrees in technology or business preferred
Juris doctorate preferred

For consideration visit https://coastal24.applicantpool.com/jobs/ . You can also scroll back up to the top of this page to the "Apply Now" section.

Deadline for Application: All resumes must be received on or before 9/20/2024

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at slepanto@coastal24.com. Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans

Coastal Credit Union

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