About Cross Trail Outfitters:

Cross Trail Outfitters is a relationship-based, Great Commission ministry making disciples of youth – through their friends, families, and communities – by building lifelong friendships through a common interest in hunting and fishing. We strive to connect the next generation to the body of Christ, through local churches and other ministries.

Our cornerstones: Building Men, Preserving our Heritage, Sharing our Faith.

Our mission is to guide the next generation to Christ through the outdoors.

Job Summary:

We are seeking a dedicated IT Administrator to join our national team. The ideal candidate will have a solid IT background and the ability to manage and support various systems used within our ministry. This role requires excellent communication skills to assist and onboard volunteers and outfitters who may have varying levels of technical proficiency.

Key Responsibilities:

System Management:

● Administer and manage Google Workspace

● Maintain and update our knowledge base using Google Sites.

● Oversee the TouchPoint (our CMS & donation system)

● Manage MinistrySafe for conducting background checks

● Manage TechSoup Account for purchasing.

● Support and maintain for accounting purposes

● Develop and maintain web based CTO Store

Social Media Management:

● Administer and manage CTO Facebook Groups & Pages

● Administer and Manage CTO Linked-In, Twitter, YouTube, Instagram, etc.

● Direct and provide Social Media Strategies to initiate interest and growth of the ministry in

new markets.

● Direct and provide Social Media Strategies to initiate interest and growth of the online store

in existing and new markets.

Onboarding:

● Onboard new staff to our systems and processes

● Onboard new end users to our systems and processes

● Provide IT training and support

Technical Support:

● Troubleshoot and resolve IT issues related to software and hardware

● Provide clear and effective communication to less tech-savvy individuals

● Develop and maintain documentation for IT processes and internal systems

General IT Duties:

● Ensure data security and backup processes are in place and followed

● Stay updated with the latest technology trends and best practices

● Assist with other IT-related tasks as needed

Qualifications:

● Proven experience as an IT Administrator or similar role

● Strong knowledge of Google Workspace and its administration

● Excellent communication and interpersonal skills

● Ability to explain technical concepts to non-technical users

● Strong problem-solving skills and attention to detail

● Ability to work independently and as part of a team

● Commitment to the mission and values of Cross Trail Outfitters

Preferred Qualifications:

● Experience working in a non-profit or ministry setting

● Certifications related to IT administration

● Familiarity with Google Sites, TouchPoint, QuickBooks, Ministry Safe, Partner Essentials,

MPDX, TNT Connect, Donor Hub, Donorwise, and Ramp

● Understanding of Python Script and other web design scripts

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are passionate about working with Cross Trail Outfitters to [insert application email or link].

CROSS TRAIL OUTFITTERS INC

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Information Technology Administrator