Job Description

The Manager has an overall responsibility for coordinating assigned teams to deliver client services in an ethical manner, according to recognized standards. Exercises independent judgment with accountability for operation issues of assigned area. Responsible for resource utilization including facilities, equipment, and staff. Facilitates change and promotes teamwork. Responsible for delegating and coordinating services. Teaches, coaches, serves as role model and provides for adherence to established standards, protocols, standard operating procedures, GLP/CGMP and all regulatory requirements.

Responsibilities Include, But Are Not Limited To, The Following

Provides staff management functions in the areas of hiring, titling, discipline, and retention. Monitors and takes appropriate action on employee performance (rewards or corrective action). Works with employees to ensure greatest success and performance.
Manages and obtains resources (facilities, equipment, staff) necessary to complete projects and studies according to Eurofins and client needs. Works with other leaders and directors to ensure timely execution and completion of projects and studies.
Manages and guides multiple projects and studies through workflow, taking into consideration varying deadlines. Ensures and takes ownership of all quality issues and goals.
Provides or arranges for appropriate training for staff including, but not limited to, orientation of new or transferring staff, staff being reassigned to new areas of responsibility, etc. Ensures training is sufficient to provide for high quality, efficient, and timely completion of projects and studies.
Develops, implements, evaluates, and modifies services to meet client and staff development needs. Seeks out solutions and resources to meet identified needs. Exercises independent judgment to implement plans for operations, in area of responsibility. Develops or optimizes processes and procedures to lead to more efficient workflow and higher quality data in the laboratory.
Directs and administers assigned functions to ensure high-quality, cost-effective services, which meet or surpass all regulatory standards. Maintains and guides the implementation of organizational policies and procedures in compliance with state, federal, and other regulatory guidelines.
Responsible for the investigation of employee and client concerns. Identifies root cause and develops corrective action plan. Prepares necessary and/or required reports according to standard operating procedures and guidelines.
Serves as leader and mentor to assigned staff. Communicates readily and clearly, maintains an open-door policy and works to enhance employee morale.
Communicates clearly and effectively with clients and other Eurofins staff and leadership.
Evaluates actual project time and material estimates to ensure projects are completed according to client and Eurofins guidelines, including financial, and, when necessary, takes appropriate corrective action.
Provides assistance to business development marketing, and sales teams relating to area of responsibility.
Works collaboratively with program management, business development, director and senior management to respond to requests for proposals.
Represents group and Eurofins at selected conferences, meetings and workshops.
Provides sound scientific guidance and problem-solving support. May lead complex analyses in the laboratory.
Ensures laboratory area meets regulatory, resource, and safety requirements.
Performs other related duties as required and directed.

Eurofins BioPharma Product Testing (US)

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