Job Description

Position Summary: The Leave Specialist is responsible for the day-to-day compliant administration and coordination of the U.S. leave programs including Family and Medical Leave Act (FMLA), Americans with Disabilities Act as amended (ADAAA), short-term disability, paid state leaves, military leave, and other company-sponsored programs.

Essential Duties And Responsibilities

Administers all leave programs, including family and medical leave of absence, short-term disability, paid state leaves, military leaves, parental leave, and other Company-sponsored programs

Creates and maintains accurate and compliant tracking and recordkeeping

Collaborates with the Payroll Department and third-party vendor to ensure employees are paid accurately while on a leave of absence

Communicates with employees regarding their needs for leave and/or modified work schedules

Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and site managers during leave

Ensures employee benefits are terminated in accordance with Company policies and COBRA is issued as required

Advises and educates employees on leave policies, procedures, and programs

Interprets and administers leave programs and policies in accordance with applicable federal and state employment laws.

Maintains oversight of third-party leave administrator to ensure claims are being processed timely and accurately. Ensure discrepancies/escalations are resolved timely

Ensures weekly interface is delivered to and processed by third-party leave vendor. Reviews and resolves file discrepancies timely

Meets regularly with HR Business Partners to review claims status and updates on employee absences, utilizing data from the third-party administrator’s system

Monitors the interactive process related to ADA by the third-party vendor. Responds to the vendor’s requests for data. Communicates status updates with managers and site leaders.

Collaborates with Management, Employment Compliance, Legal, Site Leaders, and other stakeholders to improve processes and procedures

Responds to internal inquiries via Help Desk Tickets, emails, and voicemails

Stays updated on regulatory changes to FMLA, state disability programs, and other related programs to ensure the organization's compliance. Recommends any necessary adjustments to policies or procedures

Ensures administration related to the integration of acquired companies occurs timely and accurately

Conducts training for site managers and HR Business Partners to provide education on leave of absence procedures, internal procedures, best practices.

Ensures plan documents and other communication materials are updated and accurate information is made available to employees through multiple resources such as internal systems and vendor portal

Coordinates the development and implementation of the department SOPs

Delivers a positive benefits experience and the highest level of customer service to employees

Contributes strategic solutions toward continuous improvement of technical and functional operations

Applies independent decision making while assisting in interpretation or clarification of certain Federal and state leave policies and regulations.

Provide support to the Benefits team on projects and other ad-hoc requests as needed, and support general inquiries on all benefit plans during peak periods and open enrollment

Preserves confidentiality of employee health and benefits information

Demonstrates and promotes the company vision

Regular attendance and punctuality

Other duties as assigned

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