Company Description

EVERSANA INTOUCH™ is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.  

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.   

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.  

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.  

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.   

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.

Job Description

WHAT DOES A SENIOR DIRECTOR, PMO DO?

The Senior Director of PMO will be responsible for overseeing the planning, execution, and delivery of all digital projects within our studio. This role will lead our Project Management Office (PMO) to ensure that all projects are delivered on time, within budget, and meet the highest quality standards. The ideal candidate will have a deep understanding of digital transformation, design systems, and modularized content delivery, along with strong leadership and strategic planning skills.

RESPONSIBILITIES INCLUDE:

PMO Leadership

Lead and manage the TEDAVI Project Management Office (PMO) to ensure consistent project delivery across all digital initiatives, including websites, interactive visual aids, banners, and email campaigns.
Develop and implement project management best practices, methodologies, and standards to streamline processes and ensure efficient delivery within the agency framework.
Mentor and coach project managers, ensuring they are equipped with the skills and tools needed to deliver high-quality projects.

Operational Excellence

Oversee day-to-day operations of the studio, ensuring optimal resource allocation, capacity planning, and operational efficiency.
Develop and implement operational processes that align with our modularized design system approach, enabling scalable and repeatable project delivery.
Continuously assess and optimize workflows to improve efficiency and reduce bottlenecks.

Strategic Planning

Collaborate with executive leadership to align project management and operational processes with the company’s strategic goals and objectives.
Drive the strategic planning process for the PMO, identifying key initiatives, setting priorities, and allocating resources accordingly.
Lead the development and execution of the studio’s operational strategy, ensuring alignment with client needs and market trends.

Stakeholder Management

Serve as the primary point of contact for clients, ensuring their expectations are met and exceeded throughout the project lifecycle.
Collaborate closely with cross-functional teams, including design, development, and content, to ensure seamless project execution.
Provide regular status updates, performance reports, and strategic insights to senior leadership and key stakeholders.

Design System and Modular Approach

Champion the use of a modularized design system across all projects, ensuring consistency, scalability, and efficiency in digital delivery.
Oversee the integration of design systems into project workflows, ensuring that all deliverables are aligned with the system’s standards and guidelines.
Promote innovation and continuous improvement within the design system, driving the studio’s reputation as a leader in digital transformation.

Technology and Tools

Oversee the adoption and effective use of project management tools and technologies to streamline processes, improve visibility, and enhance team productivity.
Ensure that all tools and systems are configured correctly and utilized to their fullest potential, enabling data-driven decision-making and efficient project tracking.

Team Leadership and Development

Lead, mentor, and develop a high-performing team of project managers and operational staff, fostering a culture of collaboration, innovation, and continuous improvement.
Provide professional development opportunities, performance feedback, and career growth support for team members.

Qualifications

WHAT ARE WE LOOKING FOR?

15+ years of experience in project management, operations, or a related field, with a focus on digital transformation and delivery.
Proven experience leading a PMO or similar function in a digital agency or studio environment.
Strong understanding of design systems, modularized content delivery, and digital marketing technologies.
Exceptional leadership and team management skills, with a track record of building and developing high-performing teams.
Excellent communication, negotiation, and stakeholder management skills.
Ability to think strategically and execute operationally, with a focus on driving results and achieving business objectives.
Proficiency in project management tools (e.g., Jira, Asana, Workfront) and methodologies (e.g., Agile, Scrum, Waterfall).
Bachelor's degree in business, marketing, or a related field; advanced degree preferred.
Pharmaceutical agency experience preferred.

Additional Information

TEDAVI is a leading digital transformation studio specializing in delivering cutting-edge websites, interactive visual aids, banners, and email campaigns using a modularized, design system approach. Our mission is to revolutionize the digital landscape for our clients by creating scalable, innovative, and impactful digital experiences. We are looking for a dynamic and experienced Senior Director of PMO to lead our project management teams, driving excellence in digital delivery and operational efficiency.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $119,000.00 to $160,000.00 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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EVERSANA INTOUCH

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Sr. Director, PMO