Requisition ID: 856487

Position:Full-Time

Total Rewards: Benefits/Incentive Information

There’s more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we’re reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what’s best, not more of the same. And if what’s best hasn’t been done yet, it’s our exceptional and passionate employees driving this change. But, our passion for vision isn’t just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world’s vision crisis.

Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear. In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands. Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical.

If you’re passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America’s fastest growing vision benefits company.

GENERAL FUNCTION

The IT Manager will oversee the technical planning, implementation, and performance management of the insurance division’s applications. This includes managing a team of senior administrators, ensuring the smooth operation of all systems and leading technology initiatives that align with business goals and infrastructure standards. The ideal candidate will have a good technical background, excellent management and organizational skills, and proven ability to lead issues to resolution.

Major Duties And Responsibilities

Serves as a liaison between the application and infrastructure organizations to ensure alignment from inception through completion of assigned projects.
Continuously evaluates the capacity and performance of all insurance applications/infrastructure and provides recommendations for improvements.
Ensure systems comply with security standards and support the execution of work to remediate security findings.
Partner with IT functional leads and vendors to achieve business and technical objectives.
Assembles, assigns, and prioritizes incoming demand for the team.
Identifies, assesses impact, and escalates issues (when needed) to appropriate functional areas.
Facilitates issue management from triage to resolution; supports the completion of root cause analysis and remediation if appropriate.
Confirms change management processes are followed by all team members.
Assists in the evaluation, development, implementation, and adoption of solutions, processes, and methodologies.
Maintains documentation of systems and processes for all functional areas of the department.
Facilitates information gathering in support of audit controls.
Supports the Sr Director in the development of strategic planning and roadmap evolution.

Basic Qualifications

Bachelor’s degree in MIS, Computer Science, Information Technology, or related technical field
5+ years’ experience leading technical teams
7+ years’ experience in information technology field
Experience in leading technical initiatives and facilitating discussions
SDLC understanding and basic knowledge of infrastructure technologies
Highly proficient and knowledgeable in MS Office applications; Excel, Word, PowerPoint
Strong verbal and written communication skills

Preferred Qualifications

HIPAA or Insurance knowledge

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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