Description

Purpose

The First United Bank and Trust Company Network Administrator position is responsible for the upkeep, configuration, and reliable operation of the network and computer systems, especially multi-user computers, such as servers.

The Network Administrator works with the System Administrator and IT Manager seeking to ensure that the uptime, performance, resources, and security of the computers and systems managed to meet the needs of the users and the goals of First United Bank and Trust Company while maintaining compliance with regulations financial institutions are required to meet.

Primary Duties

The primary responsibilities will include but are not limited to the following:

Adheres to the Bank’s Mission, Vision, Core Values, and Core Purpose while providing timely, responsive, and exceptional service following the Bank’s customer service standards.
Responsible for managing the local and wide area network, installing equipment, evaluating, developing, maintaining, and monitoring the network, and managing the telecommunication system.
Responsible for working with System Administrator to complete server installation. Maintains DHCP, DNS, Active Directory, and IP Phone Systems/Servers. Understands and implements VLAN and network development.
Ensures network uptime by following preventative maintenance (PM) plans and testing failover connectivity. Works closely with Disaster Recovery and Business Continuity Committee to test and verify best practices.
Serves as System Administrator backup.
Responds in a timely fashion to emails, phone calls, or other requests by employees for IT Support, including remote and in-person troubleshooting.
Monitors and troubleshoots system and network backups, including backup equipment.
Installs and configures computer hardware operating systems and applications. Troubleshoots system and network issues; diagnoses and resolves hardware and software faults.
Sets up new user accounts and profiles; assists with password issues.
Performs routine monitoring of patch management on both system and security threats. Installs OS updates, patches, and configuration changes on servers, network equipment, and workstations.
Performs other duties as assigned and directed by management.

Working Conditions

Duties are performed in an office environment in a professional business setting. Position may require travel when attending community events/meetings, internal meetings/training, and banking centers.

Requirements

Qualifications

The applicant must be able to troubleshoot wired/wireless network equipment, Microsoft Hyper-V and Linux OS server issues, and PC and server hardware issues. The individual must have a vast working knowledge of network terminology and be security-focused. The applicant should possess strong organizational skills, people skills, and strong written and verbal communication skills. This individual will ensure schedules and deadlines are met as requested, coordinating with other departments as needed and performing necessary research to complete projects. The applicant will assist with problem resolution as required by the end users. Applicants must work in a fast-paced atmosphere, be flexible to change, and be strong in time management. This individual should be capable of working in a team environment to ensure a high level of productivity and commitment to all bank areas. Four to six years of experience preferred with an Associate’s degree or greater required in an IT discipline. Certifications related to server or network administration are preferred, such as CompTIA A+, Network +, Security +, Cisco CCNA, and MCSA.

Physical And/or Mental Requirements

May be required to sit or stand for extended periods of time while performing job duties. May be required to lift and carry up to 50 pounds in the form of computer equipment, printers, or other items. Must be able to concentrate for extended periods of time, paying attention to detail.

Benefits Offered

Health, Dental, Vision, Life Insurance, Vacation, Sick Time, 401K Match, Tuition Reimbursement, Short-Term and Long-Term Disability, Paid Holidays, EAP.

EEO/AA/Disability/Vet

First United Bank and Trust Company

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NETWORK ADMINISTRATOR