We are seeking a charismatic and people-oriented Manager to oversee business operations at our location. The ideal candidate is organized, can manage staff effectively, and is able to develop a proficiency at using our golf simulators. Golf experience is a bonus. The Manager reports directly to the owner.

Train, manage and schedule our staff, which is usually 1 to 3 part-time employees, which fluctuates throughout the year.
Set guests up on the golf simulators and explain the technology to customers
Handle customer inquiries, resolve complaints, and ensure customer satisfaction
Operate Point of Sale (POS) system efficiently
Work with our technology provider to address any issues with our simulators
Cultivate meaningful relationships with customers
Display attention to detail by actively checking in with customers throughout their booking
During the summer (June, July, and beginning of August), manage the kids summer camps. There are 2 sessions per day that are each 3 hours long.
Manage our leagues, including communicating with our league members, collecting fees, and facilitating the tournament.
Take private party reservations and help with set up
Monitor and run payroll
Maintain a clean environment
Ensure opening/closing procedures are followed
Ensure necessary supplies and toiletries are replenished
Create a fun environment for our golfers
Promote the Halfway House brand and experience at charity golf outings/special events
Work with our partner, Golden Boy BBQ, to ensure our customers’ needs are met

Required Qualifications:

2+ years of management experience
Technology troubleshooting skills
Experience working in hospitality, hotel or golf courses/clubs a bonus
Experience with golf simulator systems helpful but not required
Basic knowledge of golf helpful but not required
On-Call, as needed, for operational concerns, support or issues
Availability to be present in the space primarily nights and weekends
Exemplary communication, time management and organization skills
Upbeat energy and enthusiasm and a positive attitude
Ability to think on your feet and manage customer expectations
Ability to stand, walk and bend for long periods of time

Halfway House Indoor Golf

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