Job Summary

We are looking to hire a Charge Entry Specialist who will be responsible for providing excellent customer service while answering questions from staff and providers. The charge entry specialist will also have proper phone etiquette, computer skills, and the ability to multi-task and work well independently and as a team member in a fast-paced environment; collaborating effectively with all departments.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Responsible for collecting and entering charges for services rendered by providers in-house and outside facilities (i.e. hospitals, out-patient surgery centers).
Processes and reviews reports within the billing system to research information required to complete the billing process.
Audits all charges on a daily basis, verifying all codes are entered correctly and applies appropriate billing modifiers to charges if applicable.
Assist billing specialist with coding and error resolution.
Maintains billing records by scanning documentation and electronically assigning documents into the electric medical record (EMR) using standard classification systems.
Assist billing specialist by assuring the billing database is kept current with regards to physician and coding information, and reports non-current data to supervisor.
Assures all charges are entered within a timely manner and reports delays to supervisor.
Participates in educational activities, reviews coding and billing updates.
Corrects any errors on charges.
Submits charge batches daily
Ensures charge batches were submitted successfully by verifying with Clearinghouse.

Other Functions

Performs other logically associated duties that enhance position through Continuous Quality Improvement.
Serves as a preceptor for new Employees.
Competent in communication with patients, including current working knowledge of medications, interventions and procedures provided.
Competent in computer applications pertaining to position.
Other duties as assigned.

Qualifications

High school diploma or equivalent required.
1-3 years of billing experience required.
Good interpersonal and organizational skills.
Highly detail-oriented with a critical degree of accuracy regarding data entry
Knowledge of medical billing, computer programs, business office procedures is required.
Extensive knowledge of medical terminology, CPT and ICD-10 codes. CPC preferred.
ECW system software knowledge is a plus
Ability to comprehend and follow established office routines and policies.
Strong oral and written communication skills.
Understand the ethics of confidentiality.
Understanding of different insurance carriers’ guidelines.
Tact and diplomacy.
Customer service oriented.
Proficiency with Microsoft Word.
Basic math aptitude.
Must be able to display positive attitudes and behaviors towards patients and all staff members.
Ability to understand and follow directions.
Ability to deal with confidential data.

About Jax Spine & Pain Centers

ABOUT OUR PRACTICEWe are proud to be the leading providers of progressive interventional pain relief.Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care.LOOKING FOR A CAREER IN THE MEDICAL FIELD?Apply today and have the potential to join Northeast Florida’s Leading Interventional Pain Management Specialists. At Jax Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain.Now serving multiple locations, our board certified physician’s along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile.We are always accepting resumes for the following positions:Medical assistantsDME techniciansMedical billing/AR specialistsCall center customer service representatives.

Jax Spine and Pain Centers

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