Classification: Full-time, not exempt

Reports to: Director of Learning and Technology

Job Description

Summary: Course Management Systems Specialist is an entry-level position that will assist the Director of Learning and Technology with the administration and maintenance of all Judson learning technologies including the Learning Management System (LMS), course evaluation system, online portfolio, plagiarism tools and other related applications. Also, the Course Management System Specialist will be the primary support for users (all students, faculty, and staff on and off campus) of these systems.

Essential Functions

Perform system administrator duties for all learning systems (learning management system, online portfolio, course evaluation system, plug-ins, add-ons, plagiarism tool, etc.)
Assist with annual upgrades and testing of learning systems throughout the year.
Assist with system add-ons, clean up, and related testing throughout the year.
Maintain the file structure of online courses and remove courses that are not in use.
Run standard system and ad hoc reports as needed to acquire data for departments.
Upload, approve and maintain learning system access for all users.
Set-up all Learning Management System (LMS) course sites, verify access and provide instructors and Program Chairs with this information two weeks prior to the start date.
Monitor information in the SmartEvals evaluation system for accuracy.
Provide quick response to faculty, staff, and student inquiries, questions, and concerns related to learning systems and supporting applications.
Work in conjunction with the university information technology department on learning system integrations.
Provide timely response to escalated help desk tickets related to LMS and supporting applications.
Refer other technological and equipment problems to appropriate staff.
Assist faculty by sharing information and direction them to resources on learning systems.
All other tasks as directed by supervisor.

Supervisory Responsibility: Not a supervisory position.

Required Education And Experience

Preferred Associates degree in Business, Technology, or a related field.
Admin experience with learning management systems (LMSs) and related applications.
Technical skills including user knowledge of items like Microsoft Word, Excel, PowerPoint, and Outlook.
Independent, reliable with good communication skills.
Preferred previous project management experience.
Preferred experience working with administrative matters in an educational environment.
Excellent oral and written communication skills.
Remain professionally active, keeping pace with current educational technologies and developments in the educational technology field.
Participate in all staff development, training events, and university meetings as agreed upon with supervisor.
Support the mission and goals of the University and respective department.
Promoting a positive, Christ-centered work environment.

Judson University

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