Job Description:

We are seeking a dynamic and versatile IT Systems Administrator with a strong skill set in Microsoft 365 management, networking, and helpdesk support. As a key member of our IT team, you will play a crucial role in maintaining and enhancing our organization's technology infrastructure. This position requires a proactive individual with a "jack of all trades" mentality, capable of handling a diverse range of IT tasks efficiently and effectively.

Responsibilities:

Microsoft 365 Management:
Administer Microsoft 365 services including Exchange Online, SharePoint Online, and Teams.
Manage user accounts, permissions, and access controls within the Microsoft 365 environment.
Monitor and optimize Microsoft 365 performance and security settings.
Provide end-user support and training on Microsoft 365 applications and features.
Helpdesk Support:
Respond to IT support requests from users via ticketing system, phone, or in-person.
Diagnose and resolve hardware, software, and network issues in a timely manner.
Provide technical assistance and guidance to end-users on IT-related matters.
Document and maintain accurate records of support activities, solutions, and resolutions.
System Administration:
Assist in the administration and maintenance of servers, workstations, and other IT systems.
Deploy and manage software updates, patches, and security configurations.
Implement and enforce IT policies, procedures, and best practices.

Requirements

Qualifications:

Minimum of 3 years of experience in IT support roles, with a focus on Microsoft 365 management, networking, and helpdesk support.
Proficiency in administering Microsoft 365 services such as Exchange Online, SharePoint Online, and Teams.
Strong understanding of networking concepts, protocols, and technologies.
Experience with network troubleshooting tools and techniques.
Excellent communication and interpersonal skills, with the ability to effectively interact with users at all levels of the organization.
Proven ability to work independently and collaboratively in a fast-paced environment.
Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, or CompTIA Network+ are a plus.

Benefits

Benefits:

Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and supportive work environment. If you're a proactive IT professional with a passion for technology and a knack for problem-solving, we encourage you to apply for this exciting opportunity to join our team

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IT System Administrator