If you wake up every day ready to serve your fellow co-workers with the best support possible and have a passion for a career in IT, you could be the perfect fit for CAG’s IT team.

Continental Automotive Group is looking for a world-class Onsite IT Technician. Come see why CAG is leading the pack in support and growth of employees.

Our Onsite IT Technicians are the foundation to IT Support at all CAG locations and are a highly valued part of our team. As an Onsite IT Technician, your day consists of ensuring our employees have the technology they need to do their jobs to their fullest while quickly resolving beginner and intermediate technical issues they encounter. You will be the first stop for communicating, troubleshooting, installing and maintaining our technical systems while working closely with Technical Specialists to ensure we are delivering a world-class IT product to our organization. We are a high-performing team working for high-performing teams and the ideal candidate would be highly motivated, disciplined and a master problem solver.

Requirements:

Understand and adhere to the 3 CAG Core values

We do what we say we're going to do

We encourage and support each other

We're committed to continuous growth

Exceptional customer service, communication and discipline skills

Highly engaged and interested in growing in an IT career

CompTIA A+ Certification

Reliable transportation

Available 40 hours per week minimum

Available to work daily from 6:00am or until 8:00pm

Ability to lift 50 lbs to chest height

Ability to stand/walk for long periods of time

Ability to kneel under desks

Example job duties include but are not limited to:

Set and accomplish personal and professional goals

Study and obtain new certifications

Create, update, and close tickets using our ticketing system

Answer and use chat and phone systems

Perform remote sessions on computers not at location

Manage IT onboarding and offboarding

Move workstations and manage cables

Setup and maintain AV solutions

Install and update applications on end user computers

Perform hardware upgrades

Troubleshoot network connectivity issues

Ideal candidates will be familiar with:

Computer hardware troubleshooting

Windows, Mac, and Linux

Reading event logs

PC imaging and deployment

Dell tech direct fleet management

Basic network troubleshooting

Basic WiFi operation and troubleshooting

MFC setup and troubleshooting

Low voltage cable installation and planning

Avigilon security camera operations and troubleshooting

Microsoft Active Directory

Google Workspace

Mosyle mobile device management

SyncroPSA

Compensation and Perks:

$20+ per hour based on experience and certifications

Leadership / Mentorship opportunities

Activity clubs (team building, Women of CAG, Video Games, Gardening, etc.)

Vehicle purchase reimbursement program

100% employer paid health insurance

Paid study time for certifications

100% reimbursement for all approved, completed certifications

Schedule:

This is a full-time position

CAG IT support is from 6:00 am - 8:00 pm Monday - Saturday

Level 1 Onsite Technician shifts are onsite

Our ideal candidate is within 20 minutes from our Mercedes-Benz of San Juan and Audi San Juan locations!

CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.

As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.

Core Values:

Transformational Not Transactional - Be Transformational

We do what we say we're going to do

We encourage and support each other

We're committed to continuous growth

Benefits

The Continental Automotive Group is an equal opportunity employer and a drug free workplace.

All Continental Automotive Group Full-Time Employees Receive:

Employer Paid Dental Insurance

Employer Paid Life Insurance

Employer Paid Medical Insurance

Employer Paid Health Savings Account Contribution

Employer Paid Wellness Clinic

Employer Paid Flu Vaccinations Every Fall

Employer Percentage Matching for 401k

Employer Paid Parental Leave

5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)

14 Paid Time Off Vacation Days/Year (60 days - 3 years)

19 Paid Time Off Vacation Days/Year (3 - 7 years)

24 Paid Time Off Vacation Days/Year (7+ years)

Annual Christmas Bonus Based on Tenure

Annual Christmas Party

Annual Employee Appreciation Dinner

Employee Vehicle Purchase Program

Employee Discounts on Collision Repair, Parts, and Service

Bi-Weekly Pay Periods, Paid on Fridays

Holidays: Thanksgiving, Christmas & New Years

Employer Paid Lunches Every Saturday

Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)

Access to In-House Insurance Agency

Access to In-House Marketing Agency

Voluntary Life Term and Whole Insurance

Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield

$200 Donation to Charity of Your Choice with Approval

We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!

CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.

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