Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

The IT Manager, Fulfillment Center Systems will take the lead in providing engineering and support for all local network-connected devices, including desktops, mobile devices, cameras, scanners, and printers. This position will also own the local helpdesk workload including break/fix and inventory management.

This is an onsite position located at the San Antonio facility.

Responsibilities:

Lead the local IT staff in support of ongoing production and projects
Engineering and support for Desktops, Printers, and Mobile Devices
Management of building security systems (badge and camera)
Support for shop-floor automation including Pick-to-Light, labeling, and scanning systems
Collaborate with Operations and Engineering to improve fulfillment technology and processes

Skills and Qualifications:

Ability to work “hands-on” in an industrial environment
5 Years Experience working in a manufacturing or other production environment
Experience managing small, agile teams for real-time operations support.
Exceptional troubleshooting and time management skills
Excellent verbal and written communication skills
Experience with the engineering of and support for multiple operating systems

Preferred Qualifications:

Associate’s Degree in Computer Science, Engineering, or equivalent work experience
Familiarity with ITIL service delivery principles
Experience with the Android OS
Experience with SD-WAN, Mobile Device Management, and Google Workspace.
Ability to calmly adjust to the changes inherent in a rapidly evolving business environment
Willingness to work in a Startup environment

Benefits:

Salary range: $90k-$100k
Unlimited PTO
Flexible work location with remote availability
Free Misfits Market subscription
Multiple health, dental, and vision plan options
Life Insurance
401k plan

Misfits Market

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Information Technology Manager

Information Technology Manager