Come join the Options Family as a Junior Systems Administrator! Options Minnesota was established in 2016 with the purpose to provide clinical and administrative leadership and support to our family of companies. Our goal is to create and maintain a common vision for rehabilitation and to support the people that are served at our various locations.

The purpose of this position is to provide support for all site and community-based staff for Options Residential Inc., Connections Services, Options Minnesota, and any other acquired entities including hardware support, software support, systems administration, and additional tech support duties as assigned.

This position is an in-office role based in Burnsville, MN. The Junior Systems Administrator will work closely with other members of the IT department, and will be required to travel to our community-based sites to provide technical support if needed.

Schedule: Monday-Friday 8am-4:30pm. Evening and weekend work may be required depending on the needs of the organization.

Salary: $25/hr + DOQ

Knowledge And Skills

This position requires the following knowledge and skills:

Familiarity with Active Directory administration and other server-side technologies.
Working knowledge of IT and hands-on experience with networking, desktop technologies, and troubleshooting
Familiarity with Office 365 administration.
Demonstrated ability in supporting Client/Server applications.
Demonstrated ability in supporting network equipment and technologies.
Demonstrated ability in supporting end-users in a mid-to-large organization.
Knowledge and skills in hardware and software for troubleshooting PCs, mobile devices, and networking equipment.
Ability to work with a ticketing system for managing, prioritizing, and record keeping.
Ability to work with a team, work with management, and work on multiple projects simultaneously.
Excellent written and verbal communication skills.
Ability to respectfully explain and troubleshoot computer related technologies to coworkers.
Demonstrated organization, prioritization, and time management skills.
Ability to learn on the job for skills related to systems administration, HIPAA compliance, and security.

Education And Work Experience

3 years experience in an IT Support/Help Desk role.
An Associates or Bachelors degree in IT, Computer Science, Engineering is preferred, but not required.
A+ and Network+ certifications is also preferred.

Options Minnesota, Inc will conduct a Minnesota Department of Human Services Background Study on all new employees. Employees in driving positions will also be subject to a Motor Vehicle Background check. Continued employment will be contingent on a cleared background study and a satisfactory MVR.

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Junior Systems Administrator