Powder is a year-round resort and real estate development project nestled throughout 10,000 acres in the Wasatch Mountains of Northern Utah. Recently acquired by Reed Hastings, the Founder and Executive Chairman at Netflix, our purpose is to spark wonder by creating a unique place that fuses mountain recreation, art, and meaningful connection. We’re looking for big-hearted champions to join the team.

Description:

Under supervision of the IT management, the IT Field Technician I is primarily responsible for the management and installation of network and system infrastructure of Powder Mountain resort. Focus areas are ski lift gates, kiosks, weather stations, repeaters, Wi-Fi access points, point-to-point radios, point-of-sale systems, etc. The Field Technician I also helps with tier 1 help desk support, and assists with technical support of computers, hardware, software, phones, printers, and network connectivity.

Responsibilities:

Maintain and install network and system infrastructure components associated to all resort operations.
Responsible for technical support of computers, hardware, software, phones, printers and network connectivity.
Be responsive and supportive to the staff for all technical related needs.
Flexible to work after hours, weekends and holidays.
Efficient communication with IT management and coordinate well with mountain operation teams.
Oversee, maintain, and operate all audio/video equipment.
Report problems and suggest necessary upgrades to management.
Keep inventory clean, logged and organized.
Setup and take down of AV equipment for events, presentations, performances etc.
Work alongside other IT employees and assist with support, management, and deployment of equipment.

Requirements:

1-2 years’ experience working help desk support.
1-2 years’ experience with Microsoft Office O365.
A+, Network+, Security+ or other base-level IT certifications.
Understanding of IT industry practices and concepts.
Proficient with both Windows and Mac operating systems.
Experienced with computer hardware repair and upgrades.
Basic understanding of VoIP systems and devices.
Must be able to work outside in all weather conditions, including extreme cold, snow, wind, and rain, on varied snow surfaces.
Must have a positive attitude and work well in a team-oriented environment.
Available to work after hours, weekends and holidays.
Ability to Lift Moderately Heavy Objects up to 50 pounds.
Dexterity of hands and fingers to operate a computer keyboard, mouse, hand, and power tools, and to handle other computer components.
Travel among company buildings and locations.

Physical Requirements:

Ability to lift, carry, push, and/or pull moderate amount of weight (up to 50lbs+)
Sufficient physical ability and mobility to walk, sit and stand for prolonged periods of time.
Manual dexterity to operate a computer and other common office equipment, hand and power tools on a constant basis.
Frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movements.
Travel among company buildings and locations.

Team Member Benefits & Perks:

Healthy Benefits Plan- Medical/Dental/Vision/Life Insurance
Company provided Short Term Disability and Life Insurance
Company matching 401K
Generous PTO package
Winter and Summer Season Pass for self and upto three dependents + Buddy Vouchers
Mileage Reimbursement (usage of personal vehicle for qualified work)
Monthly Cell Phone Reimbursement (amount depends on eligibility)
Mountain Discounts

Powder Mountain

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IT Field Technician