Hear Garo discuss this opportunity here; https://youtu.be/21Df8uDY6q0?si=ZBUrpcaOXfTLQbcA

THE HOLDING COMPANY

Founded in 2018, the holding company specializes in partnering with established HVAC contractors across the United States. Its primary goal is to enhance business models through innovative strategies and practices. A key initiative involves introducing a rental offering, which allows contractors to differentiate themselves in a competitive market. This unique selling proposition not only facilitates faster growth but also provides a more predictable revenue stream. By focusing on the evolving needs of consumers and leveraging industry expertise, The Holding Company aims to create lasting partnerships that drive operational efficiencies and maximize profitability.

THE PORTFOLIO COMPANY

Founded in 1939, The Company has established itself as a reputable player in the HVAC sector, with a strong emphasis on heating systems. With a workforce of 85 employees and annual revenues exceeding $25 million, it is recognized for its robust service culture, low employee turnover, and stable second-level management. The Company is committed to preserving its family-oriented culture while simultaneously improving operational performance and driving strategic growth initiatives. There exists a significant opportunity for expansion into new markets and increasing overall volume, which would contribute to enhanced profitability and sustainability in a rapidly evolving industry.

THE PRIVATE EQUITY FIRM

The Private Equity Firm specializes in making investments in infrastructure platforms, primarily focusing on growth-stage companies in North America and Europe. Established in 2009 and headquartered in New York, the firm targets sectors such as digital infrastructure, transportation, energy transition, and environmental services. Its investment strategy is centered around companies with scalable infrastructure assets that demonstrate potential for significant growth. With a hands-on approach, The Private Equity Firm actively collaborates with portfolio companies to drive value creation and operational efficiency. Their investment philosophy emphasizes supporting sustainable, long-term growth, often leveraging technological advancements to address critical infrastructure needs while fostering innovation.

THE CULTURE

The organization has a long-standing family-oriented culture that fosters low turnover and strong employee loyalty. Strong second-level management, particularly a capable controller, supports current operations.

VISION

What does success look like in this role?

GROUP LEVEL

Achieve 10% annual growth in maintenance agreements.
Implement processes fully.
Expand into plumbing and electrical sectors.
Focus on hiring and retaining top talent.

SITE LEVEL

Explore expansion into Connecticut.
Develop organizational skills and employee training.
Strengthen culture and leadership maturity for business success.
Grow plumbing and generator services.

THE ROLE

The day-to-day role for this position will include the following tasks:

Strategy

Deliver the annual budget and business plan for the local brand, ensuring accountability for financial, quality, and employee development performance.
Position the brand as an "employer of choice" by promoting core values and enhancing recruitment and development processes.
Achieve and maintain a Top 3 market ranking based on excellent service and quality.
Foster a culture of excellence by implementing best practices and capturing group synergies.
Manage the introduction of new business lines such as plumbing and water treatment.
Stay informed on local market trends and dynamics, responding proactively as needed.
Strategically support IT, financial, and operational processes for continuous improvement.

Employee Development

Lead the development of human resources to support growth and resilience.
Identify and address human capital deficiencies.
Oversee recruitment and development processes in collaboration with corporate resources.

Operating Performance

Develop and deliver the annual budget and business plan for the local brand.
Monitor KPIs against benchmarks, adjusting processes and resources to enhance performance.
Collaborate with marketing to create and adjust the marketing budget as needed.
Manage fleet and real estate requirements.
Identify opportunities for synergies and continuous improvement, standardizing processes where appropriate.
Ensure compliance with corporate policies and procedures.

Equipment, Materials, and Service Providers

Manage key relationships with equipment and service providers.
Negotiate purchasing agreements and ensure accountability from providers.

M&A

Use networks to identify potential partners and explore tuck-in acquisitions in existing or adjacent markets.

Technology

Stay updated on technological trends affecting operations, leveraging data and automation.
Ensure IT infrastructure and security management align with group standards.

Training

Foster a learning and development environment that empowers employees.

KEY SELLING POINTS OF THE ROLE

GROUP LEVEL

Support for acquisitions and local autonomy.
Established marketing strategies driven by analytics.

SITE LEVEL

Strong market reputation since 1939.
Rapid growth potential to $50M.
Centralized recruiting and robust learning systems.

KEY CHALLENGES FOR THE ROLE

GROUP LEVEL

Revitalizing revenue in declining companies.
Optimizing ServiceTitan software for better performance.

SITE LEVEL

Geographic and sales performance expansions.
Enhancing company culture and efficiency.

YOUR BACKGROUND

The successful individual will be able to demonstrate experience in the following:

General Manager or President experience with full P&L responsibility.
Proven track record of business expansion, particularly into new services or geographical areas.
Experience in driving operational processes and systems to improve decision-making through KPIs.
Sales and operations expertise is essential, with M&A experience as a plus.
Strong background in retail service and residential services.
Familiarity with managing teams in a structured environment while maintaining high employee engagement.

YOUR CHARACTERISTICS

The successful individual will display the following characteristics:

People-focused
High EQ
Structured
Pragmatic
Servant leader
Gravitas
Steady
Accountable

LOCATION

New York - https://www.numbeo.com/cost-of-living/in/New-York

COMPENSATION PACKAGE

Salary Range: $150,000 - $225,000

Bonus: $50,000 based on EBITDA growth, maintenance agreement growth, and safety measures. Potential for a two-year rolling bonus tied to acquisitions and overall company performance.

Equity: Potentially

Other Benefits: 401K and Healthcare

Raw Selection is an executive search firm working exclusively with Private Equity firms and their portfolio companies across Europe & North America.

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