Company Information

RLE INTERNATIONAL is one of the world’s leading engineering and consultation service providers to the international mobility and energy industries. Based on our engineering development and methodological expertise, we claim thirty years of experience creating innovative and effective solutions for our international customers. RLE believes in providing excellence in Engineering Services and supporting our customers in developing mobility solutions worldwide. Locations in Europe, North America, Australia, India, and China allow us to remain close to our customers. Our 2,100 employees play an active role in shaping the future of our company by continuously increasing their personal and technical development.

Position Description: Systems Engineer (Geek Squad)

Provide S/W guidance to dealerships with goal of avoiding unnecessary H/W replacement and/or repairs.

Deliverables

Provide preliminary triage of the ECU Software log events, primarily for Infotainment and Connectivity modules, provided from the customer via In-Vehicle trigger.
Collaborate with module Engineers to identify existing or new issue.
Provide response to the short-listed dealers within 24hrs, acknowledging the issue.
Identify the ECU Software for all ECUs on the target vehicles. Recognize the dependencies of other ECU Software to be updated along with Infotainment and Connectivity modules.
Collaborate with Over The Air Software deployment teams to deploy Infotainment and Connectivity module Software and other dependent ECU Software as needed to the targeted vehicles.
Investigate mis-build or incorrect configurations contributing to module programming issues.
Work on-site at Ford facilities collaborating with dealership, Engineering, and OTA teams.

Experience / Education

Bachelor of Science in Engineering.
Good understanding in analyzing software logs.
Good understanding of Over The Air Software deployment.
Good understanding of vehicle software diagnostics
Good understanding of vehicle configurations

Preferred

Systems Engineering background
Good analytical skills

RLE INTERNATIONAL USA

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