Why be average when you can be ROMARKABLE?

Founded in 1954, Romark has established itself as a premier logistics provider with a strategic focus on innovation and technology, including robotics and automation, management of finished goods and plant support. The company leverages its leading-edge technology to provide best-in-class service to clients, including some of the world’s leading consumer packaged goods, pharmaceutical, and retail companies.

As a family-owned company with integrity, we understand the importance of long-term relationships with our employees and their families, customers, and vendors based on respect, flexibility, hard work, and doing the right thing every day. We are currently recruiting for the position of Systems Administrator.

The IT System Administrator serves as the leader for Information Technology services for the location. The primary responsibility for this role is to coordinate, plan and lead information technology related activities and serve as the local IT support contact for the location. The IT System Administrator helps determine the IT needs of the location and is responsible for implementing, supporting, and maintaining all information technology and software systems that fulfill the organization’s information technology requirements.

The tasks and responsibilities required of the System Administrator are outlined below:

Maintain Computers And Information Technology Systems

Maintain the availability of technology and systems through dutiful administration of information technology systems that support the operation. This includes user account and system administration, Microsoft Windows file and print servers, warehouse management systems, order management systems, physical security control systems, network and wireless systems, tablet computers, desktop workstations, laptops, VOIP telephony equipment and multifunction devices.
Address disruptions in system availability and accessibility immediately.

Conduct Information Technology Adds, Moves, And Changes Of Service

Responsible for change management to support the dynamic needs of the business operation and to maintain technology currency.
Analyze, plan and design upgrades and anticipate future technology needs of the business through engagement with business and operational managers.
Conduct regularly scheduled maintenance activities in support of system updates, upgrades and replacement of technology equipment and systems.
Evaluate, propose, purchase, and implement new technologies as necessary.

Provide Information Technology Support Services

Provide rapid, customer-centric support for all information technology requests and incidents using support request tracking and reporting systems.
Leverage in-house knowledge, colleagues and third party and partners in the troubleshooting and resolution of incidents.
Install, configure, troubleshoot, and fix hardware and software related to service requests and incidents.
Serve as the primary point of contact with third parties for replacement or repair of all information technology hardware and software systems at the location.

Manage Network Connectivity

Responsible for maintaining a stable network services for all connected devices.
Leverage network management tools to continuously monitor the availability and health of network and server infrastructure.
Leverage third parties for troubleshooting and repair of network infrastructure services.

The Skills and Qualifications required for a System Administrator are outlined below:

Minimum of a B.S in computer related degree or industry related experience
Five or more years of information technology support and administration experience
Expert knowledge in the administration and maintenance of enterprise warehouse management and order management systems (Red Prairie, Blue Yonder, SAP)
Expert management capabilities of Microsoft Windows based infrastructure (Windows file and print servers)
Fluent use of incident management systems for managing IT support requests (ServiceNow, ConnectWise)
Superb written and oral communication skills, capable of communicating with all levels of associates in supporting a logistics and supply chain operating environment. Interface in a professional and courteous manner with fellow information technology professionals of customers and partners.
Capable of providing technical support to a variety of desktop applications including Microsoft Office 365, Citrix, Service Now, SAP clients, Remote Desktop, and supply chain specific software systems.
Experience managing voice-over-IP (VOIP) telephony systems (Mitel)
Familiarity with EDI, API, and XML business data exchanges that support supply chain operations.

We Offer An Excellent Benefit And Compensation Package.

Medical, prescription, vision, and dental.
Paid time off and holidays.
Paid Life Insurance, STD, and LTD.
401(k) and Profit-Sharing Plan.

Successful completion of a pre-employment physical, drug screen and background check are required for all qualified applicants.

EOE

Romark Logistics

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