Quality Assurance Analyst

As Ruvos moves into its next stage of growth and maturation, it is refocusing its investments in innovation to further its leadership in modernizing technologies and data exchange. In close alignment with this strategy, Ruvos is seeking an experienced, motivated and skilled Quality Assurance Analyst to join the team.

We have a team culture that seeks diverse perspectives: we believe diversity in approaches, background and perspectives improve our chances of finding innovative high-impact solutions.

Location

This position requires the candidate to be onsite at our customer’s headquarters in Tallahassee, Florida.

Why is this role important to Ruvos

Our daily accomplishments align with our company mission statement: “We’re on a mission to deliver clever and efficient solutions to problems so that the world is a better place for the communities we serve.”Our company's financial success depends on quality, on-time delivery of services which leads to new opportunities and challenges for our team. Each role in the organization, including this non-manager position on the Staff Augmentation team, will contribute to supporting new customers and new initiatives from existing customers.

The services Ruvos provides are: project management, software engineering/development, data integration, security and system operations, development operations, and data science. Each role should contribute to Ruvos’ reputation of taking on complex problems and evolving each service to meet the goals of our customers.

Job Responsibilities

The Quality Assurance Analysts will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows:

Develop and execute formal test plans to ensure the delivery of quality software applications;
Participate in test planning, writing test cases/scripts, test case automation, and executing these tests;
Define and track QA metrics such as defects, defect counts, test results, and test status;
Collect and analyze data for software process evaluation and improvements and integrate the improvements into business processes;
Document all identified problems and assist in the resolution;
Deliver quality process training to technical staff and act as an internal quality consultant to advise business or technical partners;
Perform quality audits across various IT functions to ensure quality standards, procedures, and methodologies are being followed;
Create a wide variety of technical publications, including instructional materials, technical manuals, and product documentation for use by both the IT and business community;
Maintain all project artifacts and other documentation as necessary in accordance with standards to ensure compliance and QA;
Serve as a liaison with users to understand and translate their needs into QA strategies;
Follow a standard set of practices that ensure the integrity and quality of project artifacts;
Manage expectations of diverse stakeholders and provide regular briefings to executives on quality issues and outcomes;
Work independently and as part of a larger cross-functional team to ensure quality is maintained throughout all stages of the software development lifecycle; and
Assist with project coordination, support, and documentation to maintain continuous quality improvement.

Qualifications

Required

Demonstrated experience with business and technical requirements analysis, business process modeling/mapping, and methodology development;
Ability to document user stories and write business IT system requirements;
Experience coordinating business users, technical staff, and architects to analyze and define future needs and operations based on use cases and analysis of alternatives;
In-depth knowledge of business process design and re-engineering;
Ability to coordinate project teams and effectively conduct initiatives to meet overall objectives;
Experience communicating and working within cross-departmental teams while displaying strong collaborative skills;
Excellent computer skills, including Microsoft Word, Visio, PowerPoint, and Excel;
Experience preparing status reports and providing management briefings;
Strong leadership, negotiation, organizational, and project management skills;
Excellent verbal and written communication and editing skills;
Experience with meeting facilitation and documentation;
Proficiency in various programming languages, such as Java, Python, or C#, depending on the technology stack of the company;
Knowledge of software development methodologies, such as Agile, Scrum, Kanban); and
Experience with software QA tools and processes, including automated testing tools like Selenium.

Preferred

Certification in QA from a recognized body, such as the American Society for Quality (ASQ);
Certifications like the Certified Software Quality Engineer (CSQE) or the Certified Quality Improvement Associate (CQIA) are highly desirable;
Proficiency in QA tools, such as Selenium, Hewlett Packard (HP) Application Lifecycle Management (ALM), and JMeter;
Experience working on state or federal government projects with an understanding of the specific quality standards and regulations required;
Experience collaborating with software development teams to identify system issues and solutions;
An analytical mindset with the initiative to solve complex problems with a proactive approach to QA;
Strong communication skills to effectively interact with diverse technical and non-technical stakeholders;
Knowledge of IT standards, QA best practices, and security protocols, particularly in sensitive industries such as criminal justice;
An energetic and team-oriented attitude with a diligent work ethic; and
Ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities.

Classification

This role can be full-time Exempt or, can be a full-time contractor position (1099). As full-time, in accordance with FLSA, is classified as Exempt. An exempt employee is salaried and is not eligible to receive overtime pay, and is also excluded from minimum wage requirements.

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