At Safe Harbor Development, our diversified portfolio of projects and properties are evidenced by our industry-leading achievements. We live the lifestyle, embody our brands, and project that in the work we do. From elevated marinas and relaxed resorts to residential communities and commercial projects, our visionary and integrated team can take any property from concept, to completion, and beyond. At our core, we are driven by a collective passion for creativity, resilience, and forward-thinking, making us a powerhouse of adaptability and innovation in development.

We have an immediate need for an experienced and innovative VP of Hospitality to lead our strategic operations and foster a culture of exceptional service and continual improvement. In this pivotal role, you will set departmental goals, establish business metrics, and collaborate with sales teams to optimize revenue strategies. You’ll provide strategic leadership and coaching to our General Managers. Utilizing your expertise in financial management, including proforma analysis, and evaluating new concepts, you will drive profitability and innovation. Your ability to adapt to changing industry trends, expand into new markets, and leverage digital platforms will be key to our success. Our candidate will possess a strong entrepreneurial spirit and be comfortable in a fluid organization supported by an agile business strategy.

What you’ll be doing

Oversee the strategic hospitality operations of the company (diverse platforms spanning multiple properties) in close collaboration with the senior management team.
Establish a hospitality culture with accurate and timely service to the highest level of customer satisfaction and propose innovative solutions for continual improvement for both operations and employee engagement.
Establishes hotel department goals, objectives, and strategic planning and provides direction, guidance, and support to ensure successful operation.
Develop ongoing business metrics and KPIs to effectively evaluate business performance and maximize profits.
Ensure fiscally responsible accounting practices, working closely with the hospitality controller and GMs on all required financials, and meeting subsequent deadlines for reporting.
Work closely with sales and revenue teams to ensure that revenue and sales strategies are implemented and executed as assigned ensuring optimal revenue equilibriums are achieved.

· Provide strategic leadership, coaching to General Managers

· Implement and enforce health and safety protocols to protect guests and staff.

Ensure that all General Managers fully understand the budgeting process and how to properly evaluate and address underperforming financial areas revealed in the Monthly and Yearly Profit and Loss Statements.
Develop a business plan that will support company initiatives and enhance hotel quality and service, associated costs, employee development, retention strategies, and employee productivity benchmarks, as well as establish the criteria for screening and selecting new hotel team members to match business volumes and needs to ensure optimum support for the department.
Develop strategies to enter new business markets and create brand recognition in new markets.
Implement strategies to drive new profit centers and business opportunities in existing properties and markets.
Work with senior-level employees to develop strategic expansion plans and operating methods to achieve hospitality excellence and maximization of profits.
Capable of creating defining, delivering, and monitoring the implementation of necessary procedures to ensure a smooth preopening and opening process, including but not limited to the execution of the preopening visits, the delivery of all required standards, and that these are fully met to open and operate.
Lead pre-openings effectively and efficiently to ensure that the resources including operations, design, construction, and matters related to fire life safety, insurance, and compliance are coordinated to open on time and within budgets.
Utilize digital platforms and marketing initiatives to create a competitive advantage as consumer behavior continues to shift in the travel industry. i.e. social and mobile, to drive innovation and support guests throughout their travel experience from purchase decisions and transactions to pre/during/post-stay guest experience.
Co-lead defining and implementation of technology platforms.

What you’ll bring along

Bachelor's degree in Hospitality Management or a related field (or equivalent experience).
Minimum of 10 years of experience in senior leadership roles in the hospitality industry.
Strong financial acumen and experience in budget management.
Exceptional leadership and communication skills.
Strategic thinker with the ability to innovate and adapt to changing industry trends.
Provide strategic direction for our Food & Beverage operations, including restaurants, bars, and banquet services.
Proficiency in creating detailed proforma financial statements for hospitality projects, including revenue projections, expense forecasts, and ROI analysis. Strong analytical skills for assessing financial viability.
Proven ability to assess and evaluate new hospitality concepts and offerings. Experience in conducting market research and feasibility studies to determine the viability of new ventures.
Proficiency in financial modeling and analysis.
Experience in conducting market research and feasibility studies.
Proven success in introducing innovative hospitality concepts and driving revenue growth.
Track record of successfully introducing innovative hospitality concepts that have contributed to revenue growth and guest satisfaction.
Demonstrated expertise utilizing and implementing hospitality platforms to include property management, payroll, maintenance, budget/forecasting, and accounting systems. (Accounting Core, M3, Profit Sword, Quore, Relay, Attendance on Demand, Hotel Effectiveness, etc.)

Safe Harbor Development

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