At Terry Reilly we believe we are successful when we have a healthy, thriving community. This is accomplished as a result of our mission-driven and talented team.

We provide integrated care throughout the Treasure Valley with our medical, dental and behavioral health services - allowing our employees the unique ability to experience several disciplines of health care. It is important to us that our staff is given a healthy work-life balance, so we support and value your time in and out of the office. We also provide our employees with excellent benefits including options for free healthcare.

General Responsibilities

Provides support to end users on network and telecommunications related issues. Manages and maintains servers, switches, and other network infrastructure equipment.

Essential Duties

Provides support for Active Directory and InTune
Maintains and updates computer systems inventory to include hardware type, location, installed software, software licenses, installed patches, and the last date maintenance was performed.
Performs regular maintenance on computer systems and servers including installation of appropriate software patches and security updates.
Support network/telecommunications platforms including phone systems, call center solutions, internet, and emergency response platforms.
Identifies, researches, and resolves network related technical problems.
Assists IT Director and IT Managers with network installations and changes.
Monitors security reports and raises concerns to IT Director and IT Managers.
Documents, tracks, and monitors regular equipment and network maintenance.
Responds to telephone calls, email, IT Work Order requests and personnel requests for technical support.

Minimum Qualifications

2 years' experience with network operations and administration
Proven customer service skills and ability to follow up, multitask, and prioritize.
Strong organizational skills, attention to details and follow-up.
Self-starter and a problem solver.
Capable of working with minimal supervision.

Preferred Qualifications

Experience managing Active Directory and InTune
Experience maintaining and repairing network equipment.
Experience in a healthcare environment

Terry Reilly Health Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, nation

Terry Reilly Health Services

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