Summary

Strategically plan, train, and implement technology for future company needs. This position reports to the Sr. Director of IT and will operate cross-functionally with all departments within the company.

Responsibilities

· Manage and support Information Technology infrastructure and security resources

· Build and maintain strong working relationships with outside vendors

· Leverage our technology partners to provide and monitor a secure and stable technology environment

· Assist in determining and implementing the organization’s short and long-term strategic technology direction

· Continually analyze IT infrastructure, systems, and security to control operating costs, maintain productivity levels, understand upgrade requirements, and other metrics

· Recommend infrastructure improvements to meet current and future organizational needs

· Develop, implement, and oversee risk mitigation strategies, security of systems, networks, and enterprise information while ensuring compliance with data security and privacy requirements including conducting periodic audits and due diligence checks of security protocols and systems evaluations for vulnerabilities

· Develops goals, strategies, and initiatives for IT that support the overall company strategic plan

· Lead a technical team that continuously challenges themselves to drive innovative thinking and stay in front of trends and the changing technology landscape

· Maintain current knowledge of new and upcoming technology, technology trends, and IT best practices

· Execution of Technology Projects

· Create project timelines to maintain, service, and replace IT equipment, security camera systems, and VOIP systems; and to evaluate IT services and vendors, and update contracts

· Develop, implement, and test business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss

· Drive the development and implementation of a cybersecurity framework, including disaster and emergency recovery plans

· Evaluate and eliminate redundant IT applications

· Ensure the security and scalability of IT platforms

· Establish, implement, and ensure compliance of technology standards, SOP’s, policies, and processes

· Ensure all IT policies and procedures reflect current best practices and comply with government regulations

· Ensure strict adherence to defined IT policies and procedures

· Assist in management and continually evaluate the performance of third-party vendors and services

· Assist in the creation of the IT operating and capital budgets

· Provide technical support, troubleshooting, and guidance to staff

· Manage the procurement of hardware and software and maintain effective equipment inventory, to ensure that the organization has high quality, efficient systems

· Team Alignment and Development

· Develop talent for current and future needs of the business

Qualifications

· Create a strong and collaborative environment by being team oriented (needs to be credible; engender trust, respect and loyalty)

· Proactive, collaborative and a leader with an entrepreneurial spirit and vision

· Understand the nuances of working in a family-owned organization

· Ability to interact with all levels of the organization along with the self-awareness to both provide and accept feedback

· Strong and effective communicator

· Trusted advisor with the confidence and willingness to challenge in an appropriate and respectful manner

· Bachelor's degree in Business or Information Systems

· Ten plus years of experience in information systems management with experience leading technical teams and complex technology initiatives

· Extensive knowledge of IT hardware, networking, and security in a multi-location environment

· Strong understanding of IT security protocols and risk mitigations strategies, hardware and software procurement, and inventory management of IT equipment

· Experience with leading and mentoring staff

· Ability to explain technical problems and offer solutions to those without technological training

· Strategically plan, train, and implement technology for future company needs

Team Alignment and Development

· Develop talent for current and future needs of the business. Including attracting, retaining and training talent within the IT Department

· Create a strong and collaborative environment by being team oriented (needs to be credible; engender trust, respect and loyalty).

Leadership Skills Required:

· Proactive, collaborative and a leader with an entrepreneurial spirit and vision

· Understands the nuances of working in a family-owned organization

· Ability to interact with all levels of the organization along with the self-awareness to both provide and accept feedback

· Strong and effective communicator

· Trusted advisor with the confidence and willingness to challenge in an appropriate and respectful manner

Direct Reporting Positions:

· Sr. IT Operations Analyst (3 direct reports)

Education/Experience:

· Bachelor's degree in Business or Information Systems

· Information Technology certifications a plus

· Ten plus years of experience in information systems management with experience leading technical teams and complex technology initiatives.

· Extensive knowledge of IT hardware, networking, and security in a multi-location environment

· Strong understanding of IT security protocols and risk mitigations strategies, hardware and software procurement, and inventory management of IT equipment

· Experience with leading and mentoring staff

· Ability to explain technical problems and offer solutions to those without technological training

Travel Requirements:

· 10%-20%

The Cimino Group, Inc.

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Information Technology Manager