Tibbetts Lumber Co. LLC, a growing Lumber and Building Materials company, is seeking an experienced Information Technology Manager. The IT Manager is responsible to manage the IT department and resources for all locations. This position carries out responsibilities in the following functional areas: software/hardware installations, network of PC’s, laptops, phone system, security cameras, inventory, and email. The IT Manager will also provide support to all employees/departments to ensure day to day operations are not impacted negatively and supports overall growth of organization.

Essential Duties and Responsibilities:

Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
Ensure network components work together seamlessly to meet business needs using their full range of capabilities, and stay informed about new features and competitive solutions
Analyze processes, technologies, and vendors continually to find areas for improvement
Prepare cost-benefit analysis when upgrades are necessary and monitor vendors to ensure they are offering the best possible service and value for business needs
Train employees to use software and hardware; troubleshoot issues and provide technical support when needed
Develop and execute disaster planning and maintain data backups
Software and Hardware installations (desktops, laptops, printers and Apple Mobile Devices)
Perform customer service functions by responding to employee requests
Inventory control/Asset Management
Remote desktop and phone support for employees in field and multiple locations
Build and maintain positive relationships with end users

Knowledge, Skills, & Abilities:

Bachelor degree in Information Technology, Computer Science, or related major along with related field experience or High School diploma or equivalent GED and 5 years of related work experience/training or an equivalent combination of education, MicroSoft Certifications, and experience.
Professional certification and management experience
Competent computer skills including MS Office or equivalent, Office 365 and/or Exchange server management and implementation. Advanced network management including routers, switches, vLans and VoIP.
Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion
Confidentiality-proven ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion
Problem solving-identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
Interpersonal Skills-maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things
Oral communication-speaks clearly and persuasively in positive or negative situations, demonstrates ability to conduct meetings
Written Communication-edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information
Planning/organizing-prioritizes and plans work activities, uses time efficiently and develops realistic action plans
Adaptability-adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
Dependability-consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance

Benefits:

Tibbetts Lumber offers an excellent benefits package to our employees including:

Competitive wages
Medical insurance
Dental insurance
Life insurance
Short & Long Term Disability
401(k) plan
Vacation, Sick & Holiday pay
Health Savings Account

Legal Disclosures:

Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.

Tibbetts Lumber Co. LLC

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Information Technology Manager