Help kids on the path to a successful future.

WEBSTER CANTRELL YOUTH ADVOCACY

Position Description

Position: CCBYS/Hilltop Shelter Supervisor

Reports To: Assistant Director of Placement Services

Status: Exempt

Basic Function Of Position

As a member of the Agency multi-disciplinary team, is responsible for the coordination, management, implementation, monitoring, and evaluation of the emergency shelter as well as oversight of all juvenile delinquency programming.

Information Privacy And Security Level

In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level II-A security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency.

Qualifications

A Bachelor's Degree in Human Services related field, and 5 years' experience.
Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required.
Valid driver's license and required State automobile insurance.
Ability to pass all required background checks (Illinois State Police, DCFS, etc.)

Physical Characteristics Requried

Ability to engage in daily, full-time attendance, and occasionally, in duties requiring longer than eight (8) consecutive hours as well as non-working hours on call duties.
Possess the ability to perform sitting, standing, and stooping in daily full-time employment.
Ability to operate a motor vehicle during both day and night hours.
Excellent proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills.
Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone.
The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies).
Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations.

Principal Duties And Responsibilities

CCBYS/Hilltop Shelter Supervisor Functions:

Supervise agency programs. Adhere to agency policy in regard to staff supervision and program management.
Ensure that agency programs are meeting billable standards and that proper tracking of these standards are completed regularly.
Conduct meetings with their staff regularly and addressing performance issues as they arise.
Conduct annual employee evaluations.
Attend agency and community meetings as necessary.
Work with Assistant Director of Placement Services in implementing development plans or policy changes.
Ensure staff is utilizing sound clinical practice in their interactions with agency clients.
Utilize progressive discipline with employees as appropriate and according to agency policy.
Assist in recruitment and training of staff.

Basic Center Manager Functions

Manage the Basic Center activities including Emergency Shelter program staff.
Maintain regular contact with crisis caseworkers and their supervisor.
Review all programmatic paperwork for the Basic Center and ensure documentation is completed on a daily basis.
Attend any and all meetings that target the runaway and /or homeless youth population.
Conduct Basic Center house meetings as necessary.
Conduct regular monthly meetings with all personnel.
Oversee the day-to-day operations of the Center and ensure 24 hour coverage whenever necessary.
Assist in recruitment and training of staff
Maintain timely, accurate case files, records and reports as required by the agency's contract.
Ensure that the Basic Center Facility meets all licensing codes necessary to function according to the agency contract.
Other duties as assigned.

Webster Cantrell Youth Advocacy

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CCBYS & Hilltop Shelter Supervisor