Information Technology Manager

Wolfe, Inc. - Concord, NC / Keystone Laboratory, Inc. - Asheville, NC

About Wolfe, Inc.

Wolfe, Inc. has been in the business of providing powerful hiring and retention solutions for over 38 years. We offer timely FCRA-compliant background screening, DOT and Non-DOT drug testing, and integration possibilities. With locations in Charlotte, Concord, and Asheville, we provide a comprehensive array of clinical and forensic drug testing services, background screening, and applicant tracking program management for organizations of every size and type here in North Carolina and across the nation.

About Keystone Laboratory, Inc.

Keystone Laboratory, Inc. is a dual CAP-accredited and CLIA certified lab providing clinical and forensic toxicology testing services for more than 38 years. Keystone has developed an innovative platform of services to ensure the success and growth of organizations throughout the United States. For more information about Keystone Lab, visit our Instagram, LinkedIn, Twitter, and Facebook pages.

Position Summary

The ideal candidate will be a strategic partner in our organization and will work directly with executive leadership to align IT strategy with the strategic goals of the organization. The IT Manager is responsible for all IT (Information Technology) aspects in the organization including needs assessment, solution evaluation, vendor selection, and implementation, as well as Integration with vendors. This is a hybrid position that can be based in Asheville, NC or Concord, NC depending on the location of the ideal candidate.

Responsibilities

Manage IT staff along with coordinating yearly reviews.

Maintain & review IT infrastructure, service contracts, and negotiations.

Maintain & review IT protocols and standards.

Maintain IT policies and procedures.

Manage Internship programs with local community colleges.

Function as the lab information system administrator.

Maintain local VMware servers and redundant systems.

Perform necessary training requirements for staff.

Perform software demonstration using Zoom Webinars.

Manage cloud infrastructure and security.

Manage cloud software releases.

Project manage the following items:

Integrations with LIS, EMR, EHR
Integrations with ATS/HRIS
Custom software spec and design
Software development life cycle – SDLC
In-house developed software
In-house third-party software
Servers
PC Workstations
Network

Manage third party cyber defense staff.

Manage disaster recovery systems and processes.

Run checks and pen tests on internal and external software.

Maintain website certificates and domains.

Provide light programming development when needed.

Brainstorm with staff on R&D and software development.

Qualifications

Minimum requirements:

Certifications: MCSE, CCNA, CCNP, CCIE, CNE, VMware or similar
Education: bachelor’s degree in computer science, Information Technology, or commensurate experience.

Abilities required

Systems: Windows, Linux, OS X and Cisco Systems, VMware, Apple, Azure Cloud Services, VMware Servers, VMware Networking, Stonly Software, Mitel Telephone Networks, NxtGen Firewalls, Zoom.
Networking: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS, Mitel, VMware, Azure networking.
Software: Microsoft Office Admin, Microsoft Office 365, Microsoft TEAMS, QuickBooks, Visual Studio 2017 & 2019, Microsoft API 2.0, RESTful APPS, LogMeIn, Zoho, FreshService, Stonly, FreshDesk, Snag-it, Hub Spot, Constant Contact, TeamWork Project Management and Trello.

Offer of employment with Wolfe, Inc. / Keystone Laboratory, Inc. is conditioned upon the successful completion of a background verification check and drug screening, subject to applicable laws and regulations.

Wolfe, Inc. / Keystone Laboratory, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other status protected by law.

Wolfe, Inc.

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Information Technology Manager