Description

Job Title: Business Manager

Reports to: Franchise Owner

COMPANY OVERVIEW:

YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.

POSITION:

The Business Manager is responsible for overseeing the business operations and sales to ensure that customer service standards are upheld to YogaSix standards. He/she will oversee all sales operations of the business and identify opportunities for growth and member retention. He/she must have strong customer service skills, knowledge of CRM software, able to communicate in an effective and efficient way, be team-oriented and have a drive and passion for sales and service.

JOB REQUIREMENTS:

5+ years of retail/service sales or fitness sales experience
Proven experience in generating and following up on leads
Confident in generating personal sales and training Wellness Advisors in sales
Ability to manage and drive all revenue streams: memberships, retail, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Strong customer service skills
Ability to recognize areas of improvement and make changes using good judgement
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public
Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
Proficient with computers and Studio software

DUTIES

Lead Generation, Membership Sales and Retention
Manage and grow all revenue streams including Memberships, Retail and Teacher Training
Manage studio budget, spending, and reporting
Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyalty
Schedule/participate in Grassroots Marketing partnerships on a weekly basis to drive new guest traffic
Recruit, hire, train, supervise, coach, mentor studio sales staff
Manage maintenance issues, inventory and cleaning
Participate in studio, regional and company-wide meetings and trainings as needed
Work closely with Franchise Owner and Corporate Sales Director to ensure health and profitability of the studio

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during peak activity periods
May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. May be asked to occasionally lift up to 30 pounds
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus
Must be able to effectively hear in person and via telephone

COMPENSATION & BENEFITS:

This position offers a competitive base salary based on experience & performance
Commission paid on sales
Opportunity to bonus, based on performance

YogaSix

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Business Manager