Employment Location

Zion’s Hope Headquarters – Winter Garden, Florida

Description

The IT Administrator at Zion’s Hope is responsible for managing and maintaining the ministry’s computer systems and networks, and ensuring optimal performance, security, and support for ministry employees. The IT Administrator installs, configures, and maintains hardware and software, manages servers, and makes sure all systems are current and operating correctly within each department. The ideal candidate will fulfill these responsibilities to ensure Zion’s Hope operates efficiently – thereby enabling our staff to remain focused on our ministry’s passion and purpose.

Job Responsibilities

Employee will be expected to:

Prioritize personal integrity in all interactions and assignments.
Develop and maintain policies and procedures that promote a secure and reliable IT infrastructure to support all aspects of the ministry.
Monitor internal applications and servers to ensure reasonable uptime and security compliance of systems.
Plan and implement technology solutions to support ministry operations while looking to increase efficiency and reduce costs.
Troubleshoot IT issues including network connections, Sumac donor base, ComCash point of sale, Quadient mailing system, and phone system connections.
Troubleshoot all IT issues on Zion’s Hope ministry computers, printers, and various other devices.
Manage resources used in support of network and server related issues.
Engage with external customers to facilitate installation, troubleshooting, and integrations of network software.
Develop a timeline for replacing or updating current hardware and software to maintain reliable functionality for all ministry operations.

Job Requirements

Applicants should:

Have a personal, ongoing relationship with Jesus Christ.
Agree with, and be able to sign our Statement of Faith.
Regularly attend a local, Bible-believing church.
Evidence a servant’s heart with co-workers and ministry friends.
Be responsible, self-motivated, well-organized with good time management skills.
Maintain a flexible schedule and be available outside of normal work hours, if needed, for support.
Have strong analytical and problem-solving skills.
Be able to objectively prioritize projects and tasks to meet ministry goals.
Have a Bachelor’s Degree in Computer Science or equivalent.
(Preferred 5+ years network and IT systems experience.)

Contact Name

Dan Richardson

Contact Email

DanRichardson@zionshope.org

Zion's Hope Inc.

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