**LOCAL CANDIDATES ONLY**
Job Purpose:
Install, configure, maintain, and support the hardware and software systems used in our manufacturing and office environments, and provide technical assistance and training to system users.
Essential Duties and Responsibilities of the Job:
- Installs, modifies, configures, and repairs computer hardware and software systems, and provides technical assistance to system users.
- Installs, configures, troubleshoots, and upgrades manufacturing floor computer components, such as labeling equipment, shop floor devices, hand-held terminals, etc.
- Installs, configures, and troubleshoots computer networks.
- Installs, configures, monitors, and maintains stand-alone/network printers and/or multi-function devices.
- Documents standard operating procedures and work.
- Installs or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, disk drives, and other similar or related equipment.
- Loads specified software packages, such as operating systems, standard applications such as Microsoft Office Suite, etc.
- Enters commands and observes system functions to verify correct system operation. Instructs users in use of equipment, software, and manuals.
- Performs network troubleshooting to isolate and diagnose common network problems.
- Upgrades network hardware and software components as required.
- Trains users to use new or modified equipment and processes.
- Monitors functioning of equipment to ensure systems operate in conformance with specifications.
- Perform Preventive Maintenance on computers, labeling & printing devices, peripherals, etc.
Preferred Certifications: CompTIA A+, CompTIA Network+, and/or CompTIA Security+