Translucent Services is looking for a full-time System Architect. As a System Architect, you will design, configure, operate, and improve the customer's Cohesity infrastructure to provide data protection, file sharing, operational recovery, and protection against data security threats. The ideal candidate has significant experience in both implementing technical solutions as well as authorizing others through training and documentation. Experience in data center operations, working with change controls, change freeze windows, troubleshooting, and interaction with internal support teams as well as external vendors is crucial.
Responsibilities:
In addition to configuring Cohesity software, this role will frequently be involved in daily operations, and daily reporting and will help facilitate communications between Cohesity technical staff and the customer’s technical staff. The ideal candidate will be a highly organized self-starter who brings not only technical skills but also verbal and written communication skills along with a focus on process improvement.
Daily Operations:
● Use your technical knowledge and business judgment to help Cohesity customers design and operate their data protection and data security solutions.
● Work to resolve technical obstacles and unique customer challenges.
● Maintain the technical relationship between the customer and Cohesity’s Engineering, Sales, Support, and Technical Marketing teams.
● Configure and improve operational reporting.
● Proactively resolve any issues that could impact data recovery operations.
● Work with Cohesity’s technical teams to ensure system software is up to date and configured according to recommended best practices.
● Help identify any opportunities for enhancements or additional product sales.
● Facilitate contract renewals through technical validation and reporting.
● Develop and maintain relationships with key personnel in the customer’s organization.
● Engage and provide leadership for any escalations, especially those related to data recovery or Smart Files.
Qualifications:
● Bachelor’s degree in computer science, Engineering, or equivalent experience
● Minimum 4 years of IT experience
Experience in these technical areas is required.
● Operating Systems – Linux, Windows
● Data Protection
● Server Virtualization (VMware, Hyper-V, Nutanix)
● NoSQL, Oracle, SQL
● Data Migration
● BIOS level bootstrap OS installation
● Possess an active Top-Secret TS/SCI Clearance Level
Experience Required:
- Public Cloud Infrastructure (AWS, Azure, GCP)
- Public Cloud Storage (AWS S3, AWS Glacier, Azure Blob)- Network Attached Storage (Isilon, NetApp)
- Advanced Networking Options – IPv6, LACP, Tagged VLANs
- Disaster Recovery/Business Continuity Planning
Relocation Assistance is available!
Job Type: Full-time
Benefits:
- 401(k)
- Dental Insurance
- Health Insurance
- Life insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Retirement plan
- Vision insurance