Job Title: Systems Engineer
Location requirements/Schedule: Hybrid - – 2 days onsite in Westborough, MA
Location/s: : Westborough, MA
Start Date: ASAP
Bonus/Benefits: NO
Type of contract: C2C, W2, Contract to Hire – W2
Duration: 6 months
Visa: USC, GC
How many interviews: 2
Interview Process: 2 rounds via MS Teams
Important Skills: Collaborative, driving continuous improvement, detail oriented, self-starter.
Must Haves: Active Directory, Entra ID, All MS cloud Technologies Azure & O365
Certifications must have or nice to have: Nice to have.
- We are seeking a Systems Engineer join American Tower’s Enterprise IT Operations Organization. The Systems Engineer supports infrastructure components including virtual platforms (on premise and cloud based), as well as associated technologies such as backup, replication, monitoring, and alerting.
- The Systems Engineer interfaces across several channels, leading discussions regarding infrastructure issues and projects, and liaises with stakeholders to clarify requirements and translate those into infrastructure services deliverables.
- The Systems Engineer must keep current with relevant technologies and provides guidance to management on best practices which can be incorporated into daily operations processes.
What You Can Offer Us
- Provide high-tier support for infrastructure issues, accepting and processing tickets logged via the Service Management platform (ServiceNow).
- Support the 24/7 support model through an on-call support rotation and partnership with the offshore Shared Services team.
- Ensure the consistent, efficient, secure, and current operation of infrastructure systems.
- Support corporate, regional, and divisional business units’ requirements.
- Ensure that infrastructure implementations comply with all IT controls related to areas of responsibility (e.g., Sarbanes-Oxley Act, ISO 9001:2015, applicable data privacy acts, Health
- Insurance Portability and Accountability Act, etc.).
- Play a key role in defining and maintaining proper documentation.
- Propose solutions to identified infrastructure issues to management and implement as directed.
- Resolve performance issues associated with the enterprise IT infrastructure.
- Lead the evaluation and identification of enterprise system specifications utilizing industry best practices and the proper use of technology and applications architecture.
- Support IT management with technology decisions.
- Other duties as assigned.
What You Need To Succeed
- Bachelor’s degree in business, Information Systems, a related discipline, or the equivalent. At least 10 years of professional experience, at least 8 of which was spent working as an Infrastructure Engineer.
- At least 10 years of IT enterprise infrastructure deployment experience, including datacenters, virtualization, enterprise storage, enterprise networking, modern operating systems, and disaster recovery/business continuity preferred.
- Strong background in AD, Domain Controller builds, demotions, health checking, replication topology management, GPO, AD integrated DNS, AD Certificate Services, and MS DHCP.
- Experience with Exchange, mailbox migrations, Intune, SCCM, PowerShell scripting for system management, domain registration and PKI certificate management both internal and external.
- Skills related to Azure, AzureAD, Azure Vmware Solution and Azure Virtual Desktop.
- Skills related to DFS, Files Share management and NTFS permissions and access troubleshooting.
- Skills related to Monitoring with Solarwinds experience a plus.
- Experience and/or familiarity would be a plus having:
- IT Operations with a focus on VMware and HCI such as VXrack, VXrail and VSAN, required.
- Infrastructure technologies such as VMware, IaaS platforms, backup and replication technologies.
- VMware management, upgrades, deployment, and infrastructure platforms.
- Operating System experience in primarily Windows Server is required, with RedHat or Oracle Linux a plus.
- Oracle Storage technologies and Private Cloud Appliance.
- Enterprise and line-of-business applications and their relationship to the EIA landscape.
- Experience with vender relations, including collocation and managed services.