Cyber Sainik is a Managed Security Services Provider (MSSP) specializing in security information and event management (SIEM), extended detection and response (XDR), and so much more. Our cybersecurity solutions are designed to provide organizations with vital understandings of current & potential risks, advanced protection & security of critical systems, plus state-of-the-art security technology and products for greater protection and durability. Utilizing artificial intelligence (AI), big data analytics, and machine learning, we are developing our own intellectual property (IP) to provide the comprehensive protection that our clients deserve. Today, we provide end-to-end security by way of our in-house cybersecurity specialists, alongside premiere security technology partners such as Trend Micro, LogRhythm, Fortinet and others. For those still determining their cybersecurity needs, we offer exceptional security consulting services to help clients find the right solution for their organizations.
We are seeking a Tier II Security Analyst to join our team. This job will work on site in Denver Tech Center office in Greenwood Village, Colorado.
REPORTS TO: Chief of Staff and Operations
Responsibilities
• Monitor and manage LogRhythm SIEM alarms on behalf of Cyber Sainik customers and conduct deep investigations to provide risk assessments and take actionable actions as required
• Monitor and manage endpoint system agents to ensure that log collection is active and that there are no heartbeats missing, resolve and escalate as needed.
• Block Malicious IP Addresses on blacklisted IP’s that are deemed to be threats or security impacts and notify customer and internal management as required
• Monitor the security board for priority tickets and take actions on all tickets in a timely and prompt manner, addressing highest priority tickets first that need to be addressed, take actions as necessary, and escalate as needed. This will also include resource management and ticket assignment to lower tier levels.
• Perform basic deep security checks on specific clients, escalate as needed.
• Establishment, monitoring and management of customer and internal Fortinet firewalls
• Established and document Cyber Sainik documented policies, procedures, and processes
• Mentor, train and advise Tier I and Tier II technicians with issues and act in a Tier III role for India time zone
• Assist with managing the performance of the security team and its individual members.
• Identifying new security opportunities and challenges, ensuring that the right actions are taken to avoid risks.
• Performing risk assessments for threats and incidents.
• Keeping up with the latest security trends and news, Share it with the team.
• Share the weekly report on the status of training and performance on each individual.
• 1 week a month of On call coverage is a specific requirement
COMPETENCIES, EXPERTISE & EXPERIENCE
• Expert level experience in Tenable, TrendMicro, Mimecast, Crowdstrike, Fortinet firewalls
• 5 years minimum experience in system administration, networking and SIEM management (LogRhythm SIEM and Microsoft Sentinel specifically)
• Strong Communication Skills in English
• Excellent Problem-Solving Skills
• Excellent organizational, prioritization, and documentation skills
• Excellent verbal and written English communication skills, including the ability to communicate clearly to customers over the phone
• Exceptional attention to detail
• Continuous improvement attitude
• Process and procedural driven approach to job performance and training of lower tiers
• Quality, customer service, and continuous improvement-driven to consistently delight internal and external customers
• Team player who is willing to go above and beyond to help others
• Self-motivated, self-managed, proactive, and resourceful
• Positive, professional attitude and ability to interact effectively with Customer and Vendor representative, establish and maintain effective working relationships in cross-functional and team environment.
• Reacts quickly and adapts to changes in priorities, circumstances, and direction.
• Effectively multi-tasks and manages multiple projects concurrently in a time-sensitive work environment.
Compensation dependent on experience and education