About The Role
The Vice President Table Games is responsible for the efficient and profitable management of Table Games Operations.
Position Responsibilities
- Will ensure and maintain efficient and profitable gaming operations in accordance with all gaming policies, regulations and internal controls.
- With the VP of Gaming Operations, reviews the internal security of all gaming operations and maintains surveillance of all activities that could affect the efficiency & effectiveness, as well as the integrity of the casino operation.
- Attaining maximum table games product revenue by means of identifying proper product mixture, positioning and pricing levels, and further, by the evaluation & initiation of new gaming product.
- Maintains expertise on emerging technology and trends in the table games industry.
- Works closely with Surveillance to identify and address all new technology that is utilized to compromise the integrity of the games.
- Responsible for P&L management and tracking financial performance metrics for Table Games including preparation of annual budget.
- Responsible for staffing and scheduling of Table Games Department efficiently with respect to special events, weather, and business conditions
- Oversees the hiring and training of all levels of team members within the Table Games Department.
- Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with company standards and programs.
- Regularly spends time in the operation with team members to foster camaraderie and identify opportunities for improvements.
- Ensures the protection of customer's rewards and credit lines.
- Fosters effective communication with Casino Credit and Casino Cage to promote excellent guest service.
- Responsible for all Table Game functions including the inventory of equipment, dice and cards.
- Formulates and administers department strategies, policies, and procedures.
- Understands gaming technology trends to source and select gaming products to maximize revenue and profit.
- Analyzes data and makes recommendations for table limits, occupancy and staffing to meet customer demands and budgeted financial goals.
- Complies with all New Jersey regulatory requirements.
- Maintains confidentiality of all Ocean Casino Resort trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
Essential Functions
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.
- Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas.
Requirements
- Ten to fifteen years' casino experience with a minimum of ten years at gaming operations management level
- Must be knowledgeable of table games product and New Jersey Casino Control Commission regulations.
- The ability to effectively communicate in English.
- Proven leadership skills that include delegating as needed.
- Excellent communication skills, both written and oral.
- Available to work flexible shifts, weekends, and holidays.
Benefits
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Free Parking