F1 Cloud Solutions, a growing, leading-edge TSP (Technology Solutions Provider), is looking for a smart, curious, articulate and growth-oriented Systems Administrator to help grow F1 and our clients’ businesses through the strategic use of technology. The individual chosen to fill this position should be interested in growing into a Senior Systems Administrator helping to lead a team of engineers and provide guidance for our clients in their technological direction. 5+ years of industry experience is expected.
This individual will be a part of a highly supportive team and will report to and work closely with our CTO to assist in providing technical direction for our clients and for F1.
With F1's focus on implementing smart and sustainable solutions for our clients, the duties and requirements of this position require the following capabilities.
PRIMARY:
- Azure AD/Entra configuration and maintenance
- Proficient in Microsoft Intune for Device Management
- Knowledge around the Microsoft 365 ecosystem and working with Teams, SharePoint, etc.
- Installation, configuration, testing and maintenance of operating systems, application software and system management tools
- Capability with Azure infrastructure including networking, compute, storage and automation
- Proficiency with Microsoft Windows Server 2016-2022 and Active Directory
- Proficiency with router, firewall, switch, and access point configuration and management.
- [optional, but highly desirable- Experience with Fortinet ecosystem.]
- Ability to work closely in a team and with clients to define and implement different projects and technologies
Highly valuable skills to possess, or willingness to learn:
- Experience with Microsoft Power Platform
- Power Apps
- Power Automate
- Dataverse
- Linux configuration and support
- Experience leading initiatives and projects
SECONDARY:
- Commitment to work collaboratively and communicate effectively with technical and management team
- Effective turn-around and management of customer support requests
- Business awareness: interest in gaining knowledge of the customer and how IT relates to their business strategy and goals
- Responsible for managing time and coordinating with Service Manager
- Ability to pivot, prioritize and communicate in a solid-paced environment
- Effective coordination of after-hours work, when rarely required
Knowledge, Skills, Attributes and/or Abilities Required:
- Curiosity about IT and related technologies; interested in bringing new ideas to fruition
- Desire to be part of a solid and supportive team culture
- Diagnostic skills around technical issues
- Technical awareness: ability to match resources to technical issues appropriately
- Interpersonal skills including strong telephony skills, communication skills, active listening and customer-care
- Ability to problem solve and break down complex issues into smaller parts
- Service awareness of all organization’s key IT services for which support is being provided
- Understanding of support tools, techniques, and how technology is used to provide IT services
- [optional, but desirable] Professional IT Certifications, such as: MS-900, AZ-900, AZ 104, MD-100, MS-100, Net+, NSE4
- [optional, but highly desirable] Basic knowledge of and interest in learning PowerShell
- [optional, but highly desirable] Experience with ConnectWise Suite.
Applicant should embrace F1's Mission, Vision and Core Values. F1's mission is to serve as a catalyst for our clients' journeys to success. Our vision is a world where small and medium businesses competitively thrive through readily adopting and leveraging transformative technologies. F1's Core Values are Collaboration, Stewardship and Transformation.