Who We Are
ALCON DTS is an award-winning technology solution provider for the SMB market that helps our partners leverage the power of technology to reach their business goals. We develop strong bonds with our clients and maintain a reputation for responsive, high-quality, and efficient work as well as industry recognition for our thought leadership and growth.
Summary
What we are looking for:
The Network Administrator will provide client technical support and project installations with analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of technologies for our client's LAN and WAN network environments. This position will work primarily in our Austin, TX office and requires occasional travel to client sites. Non-local candidates will not be considered for this role.
Required Skills
Excellent knowledge of the PC based hardware, Windows 7 and above, and proficiency in standard business software (including Microsoft Outlook, Excel, Word and PowerPoint).
General skills and capabilities we are looking for:
- Install, support and maintain hardware infrastructure according to industry best practices, including routers, switches, Wi-Fi controllers, and firewalls.
- Provide support and troubleshooting for Voice/VOIP systems.
- Regularly work with third party Internet Service Providers and Other Vendors
- Perform network security assessments regularly.
- Diagnose problems and solve issues, often under time constraints.
- Provide network and host-based security, incident response, firewall and VPN management and administration.
- Implement the necessary controls and procedures to protect information systems assets from intentional or inadvertent modification, disclosure, or destruction.
- Assist in the development of guidelines and procedures for administration and security best practices.
- Provide network documentation.
- Perform regular security monitoring to identify any possible intrusions.
- Monitor network usage, anticipate problems and suggest solutions.
- Monitor performance and ensure system availability and reliability.
- Monitor system resource utilization, trending, and capacity planning.
- Perform routine maintenance tasks, such as backups, software updates, and patches, to ensure network reliability and security.
- Stay current with emerging technologies and industry trends, continuously enhancing knowledge and skills through training and professional development.
- Provide Level 1 & 2 help desk support for end users in all areas of technology.
- Document and test disaster recovery plans related to network operations.
Who You Are
You are a detail-oriented self-starter who takes ownership of your job responsibilities, meets deadlines, and can communicate effectively with teammates, clients, and vendors. You work best in a bold, work-hard, play-hard, environment. You enjoy organization metrics, analytics, team camaraderie and multitasking, all while working in a fun environment.
What We Offer
- Competitive pay
- Progressive PTO
- Medical/Dental/Vision/Life/Disability available
- Career Development and Coaching
- Fun work environment!