POSITION SUMMARY: This position is responsible for installing, maintaining and evaluating network systems and communications. Troubleshoots network issues with diverse scope. Assists network architecture design, feasibility and cost studies.
SUPERVISION RECEIVED: Works under the direct supervision of Network Operations Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES: May include some or all of the following. Other duties may be assigned.
• Configures, monitors, troubleshoots and deploys enterprise network equipment. • Resolves network-related issues involving a wide range of technologies.
• Works with carriers and configures/troubleshoots Internet, SD-WAN and other WAN circuits and equipment.
• Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Performs system administration functions necessary to support continuous day-to-day system operations.
• Understands and abides by Incident, Problem and Change management processes and procedures.
• Performs expansion, relocation and consolidation of voice and data infrastructure for all corporate locations.
• Develops and maintains network documentation.
• Maintains involvement with other aspects of IT systems infrastructure by participating in Agile/Scrum process for the IT systems team.
• Provides on call support required to bring production systems to operational states.
• Performs other related duties and projects as business needs require at direction of management.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
• Bachelor’s degree (B.C.S or B.E) from four-year college or university; and two (2) to four (4) years related experience and/or training; or equivalent combination of education and experience.
• Hands on, demonstrable experience in one or more of the following technologies: HP, Aruba, Palo Alto, SilverPeak, and Solarwinds.
• 4+ years’ experience supporting enterprise networks and/or large data center environment.
• 4+ years’ design and implementation of layer2/layer3 routing and switching on Aruba CX / IOS or Data Center products.
• Intermediate network fundamentals including the OSI model, TCP/IP, IPv4 and working knowledge of IPv6.
• Documented expertise with network configuration, security principles and maintenance best practices.
• Competence with monitoring tools, techniques, alerting and notification processes.
• Experienced with fault isolation, testing procedures, and network mapping and diagramming tools.
• Understanding of dynamic routing protocols with a minimum of 2 years’ experience in design and implementation of network design. Competence with testing tools and procedures for voice and data circuits.
• Ability to interpret technical drawings and specifications and implement network configurations that meet those documented requirements.
• Ability to meet deadlines and manage projects.
• Good written and oral communication skills; good interpersonal skills. Language Ability: Ability to read, analyze, and interpret general business periodicals,
