IT Manager Position:
Yetter Coleman is actively seeking an IT Manager with at least 5 years of experience, preferably in a law firm environment. This person will be responsible for all internal IT functional needs, including in-house IT support on all levels, being the point of contact for all trials from setup to break down, and have a strong management mentality to help develop collaborate and ensure the best way forward while being in alignment with our core values and firm policy.
Essential Responsibilities
Management
· Participate in developing and implementing a comprehensive technology strategy aligned with the firm’s overall objectives.
· Collaborate with firm leadership to identify and prioritize technology needs that enhance operational efficiency and support business growth.
· Ensure the stability, security, and scalability of the firm’s technology infrastructure and software.
· Oversee the deployment and maintenance of hardware, software, and network systems, ensuring that needs are met.
· Assist in developing and implementing cybersecurity measures to safeguard company data and systems.
· Manage the technology budget, ensuring optimal resource allocation and cost-effectiveness.
· Coordinate with our outsourced IT provider to manage and support IT initiatives.
· Manage and evaluate third-party IT vendor relationships/contracts
· Provide expertise on technology best practices
· Perform IT needs assessments, technology, and vendor selections, focusing on building best practices while controlling costs.
· Manage data backup program.
Support Responsibilities
· Provide day-to-day desktop/helpdesk assistance to firm employees
· IT equipment and software procurement and tracking
· Maintain inventory of all IT equipment and make sure hardware drivers are current.
· Support other activities and projects as assigned or dictated by business priorities
· Utilize, maintain, and troubleshoot litigation support software applications, databases, and networks.
· Handle technical issues, including user support in the office and/or at trial, including after-hours requests.
· Assist with conference room meeting technology, including AV needs.
· Assist the e-Discovery team with data transfer as needed.
Trial Support
· Coordinate transportation of IT equipment to hotel and/or courthouse
· Prepare and test equipment for shipping.
· Coordinate logistics for local and out-of-town trials, including evaluating hotels to ensure the hotels meet our residency and IT requirements.
· Order technical supplies and equipment for trial.
· Set up a war room for trial and maintain war room readiness during the trial.
· Test connectivity in the war room and courthouse for trial.
· Set up and maintain equipment and supplies for trial.
· Provide technical support during the trial in the office, offsite war room, and courtroom.
· Provide technical support in the virtual courtroom.
· Run errands for the trial team.
Position Requirements
· Bachelor’s degree in Information Technology, Computer Science, or related field; equivalent work experience will be considered
· 5 years of proven experience in a technology support role in a law firm
· In-depth knowledge of IT infrastructure, cybersecurity, and emerging technologies
· Hands-on experience in an IT support position with the ability to troubleshoot and resolve system and hardware issues
· Experience with Azure Cloud administration
· Prior experience working in a law firm or professional services organization is preferred.
· Excellent interpersonal communication skills
· Strong organizational skills, proven ability to multi-task, prioritize, analyze, organize, attend to detail, and follow through
· Commitment to excellent client service
Software, Technology, and Application Experience
· Azure Cloud
· Intune
· Cisco Webex and Voip
· Active Directory
· O365 OneDrive, SharePoint, etc.
· Azure VPN
· Windows OS & Mac OS
· iManage
· LMS/Rippe Kingston
· SentinelOne
· Veeam
· Proofpoint
· Fortinet Firewall
About Us
Yetter Coleman LLP is a single-office, single-mission trial and appellate boutique that focuses exclusively on high-stakes business and technology litigation for plaintiffs and defendants, primarily in the energy, technology, and financial services industries. Our core practices are contract/business torts, antitrust/securities, and intellectual property litigation. We represent clients in venues across the country with a deep bench of experienced trial and appellate lawyers whose greatest strength is in courtroom presentation of evidence and argument to judges and juries.