Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.
Reporting to the President of Varo Money and Chief Operating Officer of Varo Bank, The Chief Banking Officer will be responsible for unlocking strong commercial outcomes for our banking business (checking and savings products) driving clear commercial outcomes in full alignment with Varo’s strategy. This role will work closely with Varo Tech leaders and others across the company to deliver growth, profitability and a bank that is operating in a safe and sound manner. The Chief Banking Officer must be a strategic and highly data driven thinker with a passion for innovation, deeply curious and a proven track record of success in banking or fintech.
What you'll be doing- Partner closely with Product and Technology to develop and execute a comprehensive banking strategy and roadmap that aligns with the company's overall goals and objectives.
- Drive a step change improvement in engagement and retention by deepening our understanding of how customers engage with us from the moment they join Varo, how they interact with Varo’s range of products and services to the point of churn or inactivity. This role will help Varo gain deeper commercial insights and work with colleagues to test a range of actions and incentives to enhance the experience to create sticky, long lasting primary banking relationships that fuel Varo’s economic engine.
- As the primary revenue driver in the banking business, deeply understand interchange drivers and levers, such as increasing in-app usage, digital transactions, card network pricing and migration of spend to Believe, that optimize interchange revenue
- Identify opportunities to improve Varo’s contribution margin per customer through both revenue and efficiency initiatives
- Identify and pursuing new business opportunities in the banking and financial services industry, including assessment of potential new channels of distribution and inorganic growth.
- Lead deposit gathering activities to include new products, such as CDs and savings only accounts, taking into consideration critical aspects of balance sheet management for a growing bank.
- Lead development of pricing strategy determining fee and charging structure and relative demand elasticity by segment. This will require working closely with the product and finance teams to assess subscription fees, premium offerings, and other opportunities for generating fee income in alignment with our brand and mission focus
- Partner with the Finance team to track and manage relevant P&L line items. Also, provide input and help guide the budgeting process ensuring that all assumptions are grounded and the budget plan is reflective of the roadmap that has been aligned across commercial, product, technology and other functions.
- Lead 1st line of defense business risk management activities that improve the overall control environment of the Banking vertical. Do so by working with Product, Risk and other key partners while focused on reducing issues, events, and complaints.
- Partnering with the Product, Operations, and Technology teams to develop specific actions in the roadmap to address policy, process, and product gaps to achieve these objectives
- Build and maintain relationships with key stakeholders, including customers, regulators, and industry partners
- Monitor and analyze market trends and competitive landscape to identify opportunities and threats
- Lead and mentor team, provide guidance and support to help them achieve their goals
You'll bring the following required skills and experiences- Bachelor's degree in business, finance, or a related field; MBA preferred
- 10+ years of experience in banking or fintech, with a focus on data, commercial analytics, product development, customer acquisition, P/L and relationship management
- Strong understanding of banking economics, regulations and compliance requirements
- Proven track record of partnering with tech partners to develop, launch and scale successful banking products and services
- A background in leading Data teams, including Data Science and Data Analytics
- Excellent leadership and management skills, with the ability to motivate and inspire a team
- Strong commercial analytical and financial modeling skills
- Excellent communication. collaboration and interpersonal skills, with the ability to build relationships with internal and external stakeholders
We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you’re excited about the opportunity and willing to learn, we’d love to hear from you!
About Varo
Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We’re a new kind of bank – all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer.
As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.
We are growing quickly in our hub locations of San Francisco, Salt Lake City, and Charlotte along with colleagues located across the country. We have been recognized among Fast Company’s Most Innovative Companies, Forbes’ Fintech 50, and earned the No. 7 spot on Inc. 5000’s list of fastest-growing companies across the country.
Varo. A bank for all of us.
Our Core Values
- Customers First
- Take Ownership
- Respect
- Stay Curious
- Make it Better
Learn more about Varo by following us:
Facebook - https://www.facebook.com/varomoney
Instagram - www.instagram.com/varobank
LinkedIn - https://www.linkedin.com/company/varobank
Twitter - https://twitter.com/varobank
Engineering Blog - https://medium.com/engineering-varo
SoundCloud - https://soundcloud.com/varobank
Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Beware of fraudulent job postings!
Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. If you suspect you have received a phony offer, please e-mail careers@varomoney.com with the pertinent information and contact information.
CCPA Notice at Collection for California Employees and Applicants:
https://varomoney.box.com/s/q7eockvma9nd2b0utwryruh4ze6gf8eg
For cash compensation, we set standard ranges for all US-based roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Per applicable law, the salary range for this role is $250,000 - $300,000. Final offer amounts are determined by multiple factors as well as candidate experience and expertise and may vary from the identified range.
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