DataStaff, Inc. is currently seeking a Network Engineer for a long-term contract opportunity with one of our direct clients in Lawrenceville, GA.
* This role has the ability to be a hybrid role with manager approval
Responsibilities:
- Help resolve support tickets surrounding VoIP, port/cable checks, Wireless network connectivity issues for staff, faculty, and students, UPS replacements, inventory/data gathering, and other various duties.
- Under broad supervision, combines strong technical skills with knowledge of network administration.
- Provides technical support to development team members.
- Work on one or more projects of high complexity within areas of expertise.
- Collaborate with the Network Team and Department Director to ensure network security and connectivity.
- Provide end-user support for Tier-1 and Tier-2 level network issues based on business priorities.
- Assist in deploying/maintaining core switches.
- Independently deploy, configure, and update edge switches.
- Deploy, maintain, and manage campus telephone system: SIP (session initiation protocol), PRI (primary rate interface), and VoIP (voice over internet protocol).
- Maintain host name servers and their IP addresses which include DNS (domain named service) and DHCP (dynamic host configuration protocol).
- Maintain VLAN and IP address schemas.
- Ensure proxy authentication through NPS (network policy service) and Radius.
- Resolve escalations on an array of end-user telephony issues, and wireless and wired networking problems.
- Configure/deploy/troubleshoot WAPs (wireless access points) and their controllers and management systems.
- Be on-call 24x7 in case of emergency network issues and to handle any outages relating to the network/telephony.
- Manage day-to-day administration of Campus Switches, Routers, and Firewall and their supporting applications.
- Document completed projects and tasks.
- Insure efficiency, security, reliability, usability, and scalability of network equipment through proactive monitoring and automation.
- Research and make recommendations to improve networking and telecommunications standards and processes.
- Maintain VoIP Call Center, hunt groups, and call routing.
- Ability to troubleshoot complex network issues with little intervention from others or documentation.
- Other duties as assigned.
Qualifications:
- 4 Year / Bachelor's Degree, or equivalent experience.
- Ten years of experience working with IP networks and supporting systems.
- Experience with Palo Alto firewalls, Palo Alto Global Protect VPN and Cisco VPN including remote implementation, troubleshooting, and problem resolution (or equivalent experience with similar hardware/software).
Required Skills:
- 5 Years - Cisco Catalyst family of switches, enterprise networking and routing
- 8 Years - IP networks and supporting systems
- 3 Years - Palo Alto firewalls and Cisco VPN
- 5 Years - Remote implementation, troubleshooting, and problem resolution
This position is available as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months