Role Title: Subject Matter Expert
Required Skills: "List of tasks to be performed:
Expert knowledge of the ATS applications including but not limited to Postal One, USPS Ship, eVS, eInduction, Labeling List, CIN Codes, CFR Contracts Systems, Incentive Systems, Accounting Systems, Informed Delivery, Informed Visibility and all sub systems and micro systems associated to these applications.
Expert knowledge of Enterprise Systems including Application Tech Systems, and OTher Interfacing systems
Responsible for providing management support as needed.
Train new resources (Postal/ non-Postal) Lead Daily team huddles.
Prepare any supporting documents such as Pub 199 but not limited to just that document.
Be able to take projects from assignment to completion.
Supports management team's efforts in change management.
Experience providing support related to mailer questions, calls, documentation, technical specification reviews/updates and attend any meetings with mailers and customers. This includes but not limited to PEEC, MTAC, Work Groups, User Groups, and Mailer CAT calls.
Experience creating and/or updating mailer documents to include but not limited to Release Overview and Release Notes
Experience troubleshooting Mailer Issues.
Experience answering mailers questions
Support for any non price change work as well.
Expert knowledge of Domestic Mail rules and International Mail rules.
Expert knowledge of Mail.dat, Mail.XML, ICR, Shipping Services File, USPS API, Enterprise Interfaces
Expert knowledge of mailing and shipping specifications used to integrate mailers software and internal USPS systems.
Liason between business stakeholders and development teams in flushing out requirement details.
Create solutions impacting customer experience, revenue, and cost avoidance.
Indentify risks or technical issues with associated recommendations and proposed contingency.
Telework is available but not guaranteed
Required Experience Level:
Minimum 10 years or more experience in business, technical and systems solutioning.
Required Educational Requirements:
A Bachelors degree from an accredited College/University in the related IT field.
NOTE: Four (4) years additional relevant experience required in lieu of a degree"
Education: "Required Educational Requirements:
A Bachelors degree from an accredited College/University in the related IT field.
NOTE: Four (4) years additional relevant experience required in lieu of a degree"