Major Duties and Responsibilities:
- Work with engineering team to review firmware requirements and provide feedback
- Participate in weekly bug classification and prioritization
- Establish test network environments as documented in test plans
- Perform system-wide end-to-end integration and regression testing
- Document results and review with designated teams or vendors as needed
- Work with vendor and other stakeholders to resolve issues discovered during testing; develop and document workarounds where possible, and assist operations team with implementation and escalations as needed
- Participate in Operational handoff review activities
- Accomplish the above tasks within allotted project timelines
Requirements
Required Qualifications:
- Candidates should have at least 2 years of hands-on network engineering experience, preferably with a cable Multiple System Operator (MSO) or Internet Service Provider (ISP)
- Experience in CPE (customer premise equipment; i.e., internet, triple play)
- Testing is strongly desired. Will test product functions of these routers/modems/devices
- Candidates must have a good understanding of DOCSIS (DOCSIS is nice to have, not must have), PacketCable and provisioning, including TR069
- Experience with IP routing, IP multicast, streaming video, wireless, Voice over IP (VoIP), and/or home networking is desired
- Candidates must demonstrate strong written and verbal communication skills
- The candidate must be a team player, with an inherent ability to work well under tight timelines, and have strong problem solving capabilities
- Ability to work in a team environment
- Knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
- Knowledge in network design, network architecture, protocols and network topology
- Knowledge in using ticketing and software tools to support the current operations
- Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly
- Project and ticket tools: JIRA, Remedy
- Fiber, PON, GPON experience is a nice to have
- Lab experience is nice to have
- Experience with automation, databases, scripting, and system administration is a nice to have
- Agile environment
Education:
Bachelor's Degree in Computer Science or related field or equivalent work experience
Related Work Experience:
3 to 5 years of Engineering experience