Pittsburgh or lake mary
Must have genuine LinkedIn
In this role, you’ll make an impact in the following ways (Job Duties and Responsibilities):
- Perform infrastructure upgrade tasks for vSphere 8
- Work with other infrastructure teams and application end-users to perform various infrastructure maintenance tasks
- Assess situations and perform proactive analytics for change to minimize issues before they evolve
- Perform various infrastructure expansion tasks as it relates to VMware vSphere, Cisco UCS, and Dell
- Conducting high-level troubleshooting and root cause analysis for VMware vSphere, Cisco UCS, and Dell issues
- Assist in process reviews and runbook updates along with internal Subject Matter Experts
- Identifies opportunities for process improvement and automation
To be successful in this role, we’re seeking the following (Qualifications):
- Strong background in virtualization and hardware troubleshooting, with the ability to effectively engage and collaborate with internal clients to resolve issues
- Strong problem-solving skills and the ability to perform troubleshooting to identify and resolve complex network issues
- High level of knowledge in configuring and troubleshooting VMware vSphere products
- High level of knowledge in configuring and troubleshooting Cisco UCS
- High level of knowledge in configuring and troubleshooting Dell hardware
- Strong programming and automation skills - PowerShell is preferred
- VMware VCP-DCV certification is preferred
Required Skills/Experience
- Managing & troubleshooting vSphere environment
- Work with hardware vendors for break-fix remediation
- Managing and troubleshooting Cisco UCS and/or Dell hardware
Preferred Skills/Experience
- Triaging complex and elevated incidents
- Performed root cause analysis for virtualization infrastructure, VM performance, and/or server hardware
- Familiar with clustering concepts and/or hyper-converged infrastructure
Required Software/Technology
- VMware vSphere 6.7, 7, 8
- Cisco UCS
Preferred Software/Technology
- PowerShell/PowerCLI
- ServiceNow
- vRealize/Aria Operations
Required Certification(s)
N/A
Preferred Certification(s)
- VCP-DCV
- Network+
- CCNP Data Center