Software Quality Assurance Engineer / ServiceNow Test Engineer
Location: Dulles, VA
Must have an active Public Trust
Node is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats.
Node is seeking a
Software Quality Assurance Engineer / ServiceNow Test Engineer to take ownership of quality assurance testing for our suite of software products and be our liaison between the development team and the government Functional Test team. The position requires proficiency with a variety of testing techniques, a solid understanding of software development, superior communication skills, and direct experience in software testing under a SAFe Agile methodology.
Responsibilities include:
- Leading testing-related activities in an Agile development environment
- Maintaining and continuing to expand current suite of regression and acceptance tests
- Serving as liaison between the development team and independent government Functional Test team
- Creating test scripts for comprehensive test coverage
- Conducting testing, generating clear and precise report findings, and supporting timely resolution of defects
- Working closely with the product owner, developers, and stakeholders to define and clarify requirements, including reviewing and providing input on Features/User Stories and associated Acceptance Criteria to ensure testability
- Champion ongoing improvement of QA processes and best practices that lead to better customer experiences
Requirements
Required Skills:
- Must be a US Citizen
- Must be able to obtain a TS/SCI clearance;
- Must be able to obtain DHS Suitability prior to starting employment
- 10+ years experience in Performance Engineering / Testing, or Enterprise Tools Development
- 6+ years of experience in testing large scale web-based distributed applications
- Excellent communication and customer skills, problem solving, conflict management, time management and interpersonal skills required
- Strong experience with benchmark system performance, database performance analysis, capacity sizing and optimization
- Strong problem-solving and analytical skills with an aptitude and passion for learning new technologies
- Proven experience performing software testing in an Agile environment including developing test plans and test scripts, executing tests, defect reporting, and resolution
- Strong documentation and technical writing experience
Desired Skills:
- Background with test and server monitoring tools (e.g., App Dynamics, Jenkins, Splunk, New Relic)
- Familiarity with the ServiceNow platform, including development of customizations beyond out-of-box
- Experience with concurrency, multithreading, and the deployment of distributed system architectures
- Understanding of database schemas, table spaces, indexing, and performance optimization techniques
- Experience working in an agile development environment
- Experience working in DevOps and/or DevSecOps environments
- Experience with Scaled Agile Framework (SAFe) knowledge and experience
- Experience with collaboration tools including MS Teams, MS Outlook, MS SharePoint, Atlassian Jira, Atlassian Confluence, and Atlassian Jira Align
- Experience with web application testing, cross browser testing, responsive designs, HTML 5, CSS, jQuery, JavaScript testing
Required Education:
Bachelor's degree in Systems Engineering, Computer Science, Information Systems, or a related technical field. Two years of related work experience may be substituted for each year of degree level education.
Desired Certifications:
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- ServiceNow Implementation Specialist
- Certified ITIL Foundation v4 Certified or willing to complete one year from hire
- DODI 8570.1-M Compliance at IAT Level I
Company Overview:
Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.
Our Core Values help us in our mission. They include:
OUR CORE VALUES
Identifying the:RIGHT PEOPLE:and developing them to their full capabilities
Our customer's "Mission" is our "Mission". Our:MISSION FIRST:approach is designed to keep our customers fully engaged while becoming their trusted partner
We believe in:SIMPLIFYING:complex problems with a relentless focus on agile delivery excellence
Our mantra is ":Simple*Secure*Speed:" in delivery of innovative services and solutions
Benefits
- Medical
- Dental
- Vision
- Basic Life
- Long- Term Disability
- Health Saving Account
- 401K
- Three weeks of PTO
- 10 Paid Holidays
- Pre-Approved Online Training
