Title: Infrastructure Engineer
Location: Philadelphia, PA (Day 1 on-site)
Duration: 6+ months
Implementation Partner: Infosys
End Client: To be disclosed
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Minimum Years of Experience: 7+ Years
Principal Responsibilities
- Support and maintain the current infrastructure by performing regular IT tasks such as backup, upgrade, patch deployment, system monitoring etc.
- Work with other engineers and partners to resolve systemic issues.
- Assess utilization trends and make appropriate design and implementation recommendations to scale the UC infrastructure.
- Identify and deploy new solutions based on provided requirements and needs.
- Provide system and network architecture design recommendations.
Other Functions
- Attend and participate in internal meetings
- Gain familiarity with the current environment
- Perform other role related duties as assigned by manager
Technical Skills
- Extensive experience with Linux operating system. Including scripting and common tools and utilities (grep, awk, tcpdump, vmstat etc.)
- Excellent problem solving and critical thinking skills.
- Moderate understanding of UC related applications and protocols, namely SIP, UDP, RTP, SDP, and TLS.
- Moderate experience with common Web Services (REST, SOAP).
- Moderate experience with automation tools, such as Ansible, and at least one scripting language
- Good working knowledge of the following protocols: HTTP, HTTPS, DNS, and SAML.
- Good understanding of LAN and WAN technologies, including Ethernet, VLAN and Routing.
- Familiarity with markup languages, namely HTML and XML.
- Experience with packet analyzers.
Professional Skills
- Ability to take responsibility for completing projects with the least amount of oversight.
- Ability to apply judgment, implement solutions, and avoid conflicts in a multi-tasked environment.
- Excellent communication skills in all areas including procedural documentation, incident reporting and information relaying.
- Team player with the ability to maintain a pleasant personality and a professional demeanor in stressful situations.