Seeking 5 years in an administrator role and management of people on day-to-day work.
Responsibilities include:
Troubleshooting Level 2 (15-20%) and 3 (15-20%) issues; vendor management.
This role will manage an onsite helpdesk technician and a technician over Cisco routers and switches.
Skill needed:
An understanding of navigating Firewalls (would manage someone doing those projects); The Firewall tool is Meraki.
Project work includes small deployments, upgrades (Windows 10 to 11, and access reviews)
Must haves:
- O365 Large Enterprise
- Command Line
- PowerShell